Customer Reviews
See what real customers say about Chatref. Read honest reviews from businesses using our AI chatbot to improve customer service and boost sales.
Based on 999 verified reviews
"The best part is how it learns from our website and documents. We didn't have to teach it everything - it just figured out our business and started helping customers."
Gregory Peterson
Operations Manager
Prestige Motors · Property Management
"This chatbot has been amazing for our business. It answers customer questions instantly and our support team can focus on more important tasks. We saved so much time and money."
Matthew Brown
Account Manager
Voyager Logistics · Medical
"It's an okay chatbot. Easy to set up but needs monitoring to make sure it gives correct information. Helps somewhat with customer support."
Linda Peterson
Account Manager
Velocity Tech · Professional Services
"Setting up took less than an hour and we were live. The AI is smart enough to handle our industry-specific questions without much training."
Evelyn Adams
Sales Manager
Royal Properties · Food & Beverage
"Chatref handles multiple conversations at once without any problems. During busy times, it's a lifesaver for our support team."
Kimberly Ramirez
Support Team Lead
Midtown Bank · Marketing
"Our team was worried about using a chatbot but Chatref made it so easy. Customers are happy, our support costs dropped, and we can handle way more inquiries now."
Peter Henderson
CTO
Unity Healthcare · Accounting
"It helps with customer support but isn't perfect. We have to step in often to correct things. Still, it's better than nothing."
Harold Anderson
Director of Customer Experience
Horizon Enterprises · Finance
"Chatref handles multiple conversations at once without any problems. During busy times, it's a lifesaver for our support team."
Jessica Williams
Customer Success Manager
Beta Healthcare · Pet Care
"Chatref helped us scale without hiring more people. The chatbot is smart, fast, and customers don't even realize they're talking to AI half the time."
Gerald Rogers
Support Director
Regional Medical · Finance
"Chatref is super easy to use. Our customers love getting instant answers and we love not having to hire more support staff. The ROI is incredible."
Betty Walker
Digital Marketing Manager
Vertex Solutions · Legal
"Chatref works well for our business. Customers get help faster and we reduced support costs. Would recommend to other companies."
Peter Brown
Regional Manager
Gateway Systems · Fitness
"Chatref handles multiple conversations at once without any problems. During busy times, it's a lifesaver for our support team."
Jacob Murphy
Chief Operating Officer
Alpha Bank · Automotive
"We were spending too much on customer support. Chatref cut those costs by more than half while actually improving our service quality."
Peter Lee
Founder
Phoenix Ventures · Accounting
"We get so many repeat questions and this chatbot handles them perfectly. Our team can now focus on complex issues while the AI takes care of the simple stuff."
Benjamin Taylor
Operations Manager
National Bank · Travel
"We reduced our support team size and still improved our response times. The chatbot is available all the time and handles most questions without any issues."
Henry Brown
Managing Director
Summit Group · Automotive
"Setup was really simple and the chatbot started helping customers right away. We saw fewer support tickets and more sales within the first week. Great tool."
Amanda Smith
Head of Sales
Olympus Medical · Insurance
"Chatref does what it promises. Our support costs went down and customers get faster help. Sometimes needs adjustments but overall very good."
Jason Gonzales
Sales Manager
National Bank · Retail
"This chatbot answers questions faster than our team ever could. Customers are impressed and we're saving tons of time. Worth every penny."
Patrick Hill
VP of Operations
Riverfront Properties · Food & Beverage
"This is the easiest software we've ever implemented. No technical knowledge needed and it just works. Our entire team loves it."
Timothy Evans
Customer Success Manager
Midtown Bank · Retail
"This is the easiest software we've ever implemented. No technical knowledge needed and it just works. Our entire team loves it."
Noah Stewart
Store Manager
Zeta Financial · Marketing
"Our customers love the instant help. No more waiting for email responses or being on hold. The chatbot answers right away and solves most problems."
Maria Edwards
Operations Director
Quantum Retail · Insurance
"This AI chatbot saved us so much money on customer support. It works all day and night, never takes a break, and customers actually prefer it for quick questions."
John Bell
Co-Founder
Eclipse Consulting · Medical
"We like how the chatbot works on our site. It's fast and helpful, and customers appreciate the instant responses. Good tool overall."
Nicholas Hughes
Head of IT
Gateway Systems · Software
"I love how easy it was to set up Chatref. Within minutes, it was helping our customers. Sales went up and support tickets went down. Highly recommend this AI chatbot."
Gloria Ruiz
Product Manager
Crystal Solutions · Accounting
"Chatref handles multiple conversations at once without any problems. During busy times, it's a lifesaver for our support team."
Nicholas Wood
CTO
Southern Properties · Automotive
"We like how the chatbot works on our site. It's fast and helpful, and customers appreciate the instant responses. Good tool overall."
Lauren Nguyen
Support Director
Prestige Motors · Manufacturing
"Good chatbot with useful features. It handles most customer questions without issues. Happy with how it's performing so far."
Jeffrey Anderson
E-commerce Manager
Summit Group · Automotive
"Chatref helped us scale without hiring more people. The chatbot is smart, fast, and customers don't even realize they're talking to AI half the time."
Victoria Griffin
General Manager
Stellar Services · Legal
"Setup was really simple and the chatbot started helping customers right away. We saw fewer support tickets and more sales within the first week. Great tool."
Hannah Wood
Chief Operating Officer
Summit Group · Logistics
"Chatref is a solid choice for customer support automation. It handles common questions easily and frees up our team. Good experience overall."
Victoria Allen
Head of Sales
Gamma Technologies · Beauty