Chatref

Simple, Transparent Pricing

Whether you’re a small business or a large enterprise, Chatref enables your team to think strategically rather than search endlessly.

enterprisepro

For teams streamlining everyday research with accurate answers.

$40/month per seat

or $400/year

Key features:

  • Unlimited Pro searches
  • Collaborate in private Spaces
  • Get answers from file apps, productivity apps, and other organizational apps
  • Every answer sourced with citations
  • SSO
  • User management and permissioning
  • Data retention configurability, audit logs, and team insights with 50 seat minimum
  • No training on your data
  • SOC 2 Type II compliant
enterprisemax

Best for users tackling complex challenges with unlimited queries and the best models.

$325/month per seat

or $3,250/year

All the features of Enterprise Pro, and:

  • Unlimited Research and Labs queries
  • Access to Advanced AI models like o3-pro and Opus 4.1 Thinking
  • Greater file upload limits
  • Enhanced video generation
  • Comet Max assistant
  • Data retention configurability, audit logs, and team insights without 50 seat minimum
  • No training on your data
  • SOC 2 Type II compliant

Frequently Asked Questions

Everything you need to know about our platform

Yes! You can create your own AI chatbot in two ways. First, you can use no-code platforms (like ChatRef) that let you build chatbots by simply uploading your data and customizing settings - no programming needed. Second, if you know how to code, you can use tools like Python and frameworks like Microsoft Bot Framework to build more custom solutions. Most people choose no-code platforms because they're faster and easier, letting you launch a working chatbot in just 15 minutes.

Adding an AI chatbot to your website is simple. First, sign up for a chatbot platform like ChatRef. Then, upload your website content or documents to train the AI on your information. Next, customize how your chatbot looks and sounds to match your brand. Finally, copy a small piece of code (called an embed code) and paste it into your website. The chatbot will then appear on your site, ready to answer visitor questions instantly.

AI chatbot costs range widely depending on what you need. Basic chatbots start at $0-20 per month for simple features. Mid-level chatbots with more customization cost $50-200 per month. Advanced AI chatbots with features like multi-language support and integrations typically cost $200-500 per month. Enterprise solutions with custom training and dedicated support can range from $1,000-5,000+ per month. Most platforms offer free trials so you can test before you buy.

A custom AI chatbot is an intelligent assistant that's trained specifically on your business information. Unlike general chatbots that give generic answers, a custom chatbot knows about your products, services, policies, and company information. It can answer questions the way you want, using your brand's tone and style. Think of it like hiring an employee who already knows everything about your business - but this employee works 24/7 and never needs a break.

To help your website appear in AI search results, focus on three things. First, make sure your site is indexed by search engines like Google and Bing. Second, create high-quality content that answers common questions people ask. Third, use structured data (special code that helps AI understand your content better). While you can't directly control what ChatGPT shows, following good SEO practices increases your chances of being included in AI responses.

Yes, you can integrate ChatGPT-like features with your website for free using free trial plans from chatbot platforms. While OpenAI's ChatGPT API itself costs money based on usage, many no-code platforms like ChatRef offer free tiers or trials that let you test the technology. Free plans usually have limits on the number of messages or features available, but they're perfect for testing before you commit to a paid plan.

The best chatbot depends on your needs. For small businesses, platforms like ChatRef, Tidio, and Chatling work great because they're affordable and easy to set up. For enterprises, Intercom and Zendesk offer advanced features like omnichannel support. Look for chatbots that: (1) are easy to customize without coding, (2) train on your specific data, (3) integrate with your existing tools, and (4) provide good analytics to track performance.

With modern no-code platforms, you can build a basic AI chatbot in 10-30 minutes. This includes uploading your data, customizing the appearance, and testing it out. More complex chatbots with custom integrations, multiple languages, or advanced features might take 1-3 days to set up properly. If you're coding a chatbot from scratch, expect weeks or months of development time. That's why most businesses choose ready-made platforms.

Absolutely! AI chatbots can successfully handle 60-80% of routine customer service questions. They're excellent for tasks like answering FAQs, tracking orders, explaining policies, troubleshooting common issues, and collecting customer information. For complex problems or sensitive situations, good AI chatbots know when to hand off the conversation to a human agent. This hybrid approach (AI + humans) gives customers fast help for simple questions and expert help for complicated ones.

Not anymore! Creating an AI chatbot used to require programming skills, but modern no-code platforms have made it easy for anyone. You don't need to write code - just upload your content, answer a few setup questions, and customize how it looks. Most platforms guide you through each step with simple instructions. If you can use a website builder or social media, you can build an AI chatbot. The technology does the hard work for you.

If you're coding your own chatbot from scratch, Python is the most popular choice because it has excellent AI libraries and is relatively easy to learn. However, most businesses don't need to code chatbots anymore. No-code platforms handle all the programming for you, so you can focus on training the AI with your information and customizing it for your needs instead of writing code.

Modern AI chatbots trained on quality data are typically 85-95% accurate. Accuracy depends on how well you train them and how specific your content is. If you give your chatbot clear, detailed information about your business, it will give better answers. Platforms like ChatRef let you test different AI models (GPT-4, Claude, Gemini) to find which one works best for your specific use case, helping you achieve the highest accuracy possible.

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