Chatref

AI Chatbot for Mortgage Lenders

Streamline home loan services with intelligent chatbots. Automate application support, answer rate questions, and provide continuous mortgage assistance.

Trusted by leading companies

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Features

Build the perfect customer-facing AI agent

Chatref gives you all the tools you need to train your perfect AI agent and connect it to your systems.

Feature 1

Sync with real-time data

Connect your agent to systems like order management tools, CRMs, and more to seamlessly access data ranging from order details to active subscriptions and beyond.

Train your AI chatbot on website content, PDFs, docs, and live integrations

Feature 1

Take actions on your systems

Configure actions that your agent can perform within your systems or through one of our integrations, like updating a customer's subscription or changing their address.

Go beyond chatbot conversations - automate workflows, update CRMs, process orders

Compare AI models

Experiment with various models and configurations to make sure you have the best setup for your use case.

Test GPT-4, Claude, and Gemini side-by-side to find the best AI for your business

Smart escalation

Give your agent instructions in natural language on when to escalate queries to a human agents.

Seamlessly hand off complex queries to human support agents when AI needs help

Advanced reporting

Gain insights and optimize agent performance with detailed analytics.

Track chatbot performance, customer satisfaction, and ROI with detailed analytics

How It Works

Build Your AI Chatbot in 3 Simple Steps

Launch your intelligent customer support agent in minutes, not weeks

1

Upload Your Data

Import websites, documents, or connect APIs in seconds. Support for PDFs, Word docs, spreadsheets, and live data integrations.

2

Train & Customize

Choose your AI model (GPT-4, Claude, Gemini), customize responses, and set your brand voice. No coding required.

3

Deploy Anywhere

Embed on your website, integrate with Slack, WhatsApp, or use our API. Your chatbot goes live instantly.

No credit card required • 5 minute setup

Supercharge productivity across your entire organization

How can AI chatbots boost e-commerce conversions and reduce support costs?

AI chatbots transform online retail by providing instant customer assistance, product recommendations, and seamless shopping experiences that drive conversions and reduce operational costs. Key Benefits for E-commerce: 1. 24/7 Product Assistance: Instantly answer product questions, compare items, and guide customers through the buying process at any time 2. Personalized Recommendations: Analyze browsing behavior and purchase history to suggest relevant products that increase average order value 3. Cart Abandonment Recovery: Proactively engage shoppers who hesitate, address concerns, and offer incentives to complete purchases 4. Automated Customer Support: Handle common inquiries about shipping, returns, and order status, reducing support ticket volume by up to 70% 5. Multilingual Support: Serve global customers in their preferred language without hiring multilingual support staff
Highlights

AI Agents That Actually Work

While competitors offer basic chatbots, we deliver AI agents that solve 94% of customer issues instantly. Built on advanced LLMs that understand context and emotion - no more frustrated customers transferred between departments. Deploy in 15 minutes, see results in 24 hours.

Purpose-built for LLMs

Stop Losing Customers to Bad Support

While competitors offer basic chatbots, we deliver AI agents that solve 94% of customer issues instantly. Built on advanced LLMs that understand context and emotion - no more frustrated customers transferred between departments. Deploy in 15 minutes, see results in 24 hours.

Launch in 15 Minutes (Seriously)

Launch in 15 Minutes (Seriously)

Create, manage, and deploy AI chatbot agents easily, even without technical skills. No-code platform that transforms customer support in minutes, not months.

Enterprise Security That Actually Protects

Enterprise Security That Actually Protects

Enjoy peace of mind with robust encryption and strict compliance standards. Enterprise-grade security that meets GDPR, SOC 2, and HIPAA requirements.

Features

Build the perfect customer-facing AI agent

Chatref gives you all the tools you need to train your perfect AI agent and connect it to your systems.

Feature 1

Sync with real-time data

Connect your agent to systems like order management tools, CRMs, and more to seamlessly access data ranging from order details to active subscriptions and beyond.

Train your AI chatbot on website content, PDFs, docs, and live integrations

Feature 1

Take actions on your systems

Configure actions that your agent can perform within your systems or through one of our integrations, like updating a customer's subscription or changing their address.

Go beyond chatbot conversations - automate workflows, update CRMs, process orders

I'm not sure which plan is right for me. Can you help?
Sure, let's create a ticket!
gpt-4o
GGemini

Compare AI models

Experiment with various models and configurations to make sure you have the best setup for your use case.

Test GPT-4, Claude, and Gemini side-by-side to find the best AI for your business

Hey, I would like a refund
Sure, let's create a ticket!
Ticket submitted
T
Ticket #234
12m ago
Open

Smart escalation

Give your agent instructions in natural language on when to escalate queries to a human agents.

Seamlessly hand off complex queries to human support agents when AI needs help

TopicsAccount setup643
94% Positive
4% Negative

Advanced reporting

Gain insights and optimize agent performance with detailed analytics.

Track chatbot performance, customer satisfaction, and ROI with detailed analytics

Testimonials

What people say

With over 9000 clients served, here's what they have to say

"Chatref has emerged as one of the leading ai chatbot platforms in 2025, offering businesses a powerful solution for automating customer interactions. After testing this custom ai chatbot solution for three months, I'm impressed by its capabilities."
"Having tested multiple ai chatbot platforms, here's my comprehensive comparison of Chatref against leading competitors."
"As a small business owner, implementing Chatref was one of my best decisions in 2025. This customer service chatbot has revolutionized how we handle customer inquiries!"
"Our support team now focuses on complex issues while the ai support bot handles routine inquiries. Agent satisfaction improved because they're not answering repetitive questions."
"For e-commerce businesses, Chatref is a game-changing shopping assistant chatbot that drives sales and improves customer experience."
"From a technical standpoint, Chatref is an impressive artificial intelligence chatbot platform that leverages cutting-edge NLP technology."

Frequently Asked Questions

Everything you need to know about our platform

Yes! You can create your own AI chatbot in two ways. First, you can use no-code platforms (like ChatRef) that let you build chatbots by simply uploading your data and customizing settings - no programming needed. Second, if you know how to code, you can use tools like Python and frameworks like Microsoft Bot Framework to build more custom solutions. Most people choose no-code platforms because they're faster and easier, letting you launch a working chatbot in just 15 minutes.

Adding an AI chatbot to your website is simple. First, sign up for a chatbot platform like ChatRef. Then, upload your website content or documents to train the AI on your information. Next, customize how your chatbot looks and sounds to match your brand. Finally, copy a small piece of code (called an embed code) and paste it into your website. The chatbot will then appear on your site, ready to answer visitor questions instantly.

AI chatbot costs range widely depending on what you need. Basic chatbots start at $0-20 per month for simple features. Mid-level chatbots with more customization cost $50-200 per month. Advanced AI chatbots with features like multi-language support and integrations typically cost $200-500 per month. Enterprise solutions with custom training and dedicated support can range from $1,000-5,000+ per month. Most platforms offer free trials so you can test before you buy.

A custom AI chatbot is an intelligent assistant that's trained specifically on your business information. Unlike general chatbots that give generic answers, a custom chatbot knows about your products, services, policies, and company information. It can answer questions the way you want, using your brand's tone and style. Think of it like hiring an employee who already knows everything about your business - but this employee works 24/7 and never needs a break.

To help your website appear in AI search results, focus on three things. First, make sure your site is indexed by search engines like Google and Bing. Second, create high-quality content that answers common questions people ask. Third, use structured data (special code that helps AI understand your content better). While you can't directly control what ChatGPT shows, following good SEO practices increases your chances of being included in AI responses.

Yes, you can integrate ChatGPT-like features with your website for free using free trial plans from chatbot platforms. While OpenAI's ChatGPT API itself costs money based on usage, many no-code platforms like ChatRef offer free tiers or trials that let you test the technology. Free plans usually have limits on the number of messages or features available, but they're perfect for testing before you commit to a paid plan.

The best chatbot depends on your needs. For small businesses, platforms like ChatRef, Tidio, and Chatling work great because they're affordable and easy to set up. For enterprises, Intercom and Zendesk offer advanced features like omnichannel support. Look for chatbots that: (1) are easy to customize without coding, (2) train on your specific data, (3) integrate with your existing tools, and (4) provide good analytics to track performance.

With modern no-code platforms, you can build a basic AI chatbot in 10-30 minutes. This includes uploading your data, customizing the appearance, and testing it out. More complex chatbots with custom integrations, multiple languages, or advanced features might take 1-3 days to set up properly. If you're coding a chatbot from scratch, expect weeks or months of development time. That's why most businesses choose ready-made platforms.

Absolutely! AI chatbots can successfully handle 60-80% of routine customer service questions. They're excellent for tasks like answering FAQs, tracking orders, explaining policies, troubleshooting common issues, and collecting customer information. For complex problems or sensitive situations, good AI chatbots know when to hand off the conversation to a human agent. This hybrid approach (AI + humans) gives customers fast help for simple questions and expert help for complicated ones.

Not anymore! Creating an AI chatbot used to require programming skills, but modern no-code platforms have made it easy for anyone. You don't need to write code - just upload your content, answer a few setup questions, and customize how it looks. Most platforms guide you through each step with simple instructions. If you can use a website builder or social media, you can build an AI chatbot. The technology does the hard work for you.

If you're coding your own chatbot from scratch, Python is the most popular choice because it has excellent AI libraries and is relatively easy to learn. However, most businesses don't need to code chatbots anymore. No-code platforms handle all the programming for you, so you can focus on training the AI with your information and customizing it for your needs instead of writing code.

Modern AI chatbots trained on quality data are typically 85-95% accurate. Accuracy depends on how well you train them and how specific your content is. If you give your chatbot clear, detailed information about your business, it will give better answers. Platforms like ChatRef let you test different AI models (GPT-4, Claude, Gemini) to find which one works best for your specific use case, helping you achieve the highest accuracy possible.

Ready to get started?

Launch your AI chatbot in 15 minutes

Join thousands of businesses already using ChatRef to provide instant, intelligent customer support 24/7.

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5 minute setup
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