Blog / Chatbots
Why Small Businesses Struggle with Customer Support in 2026
Small businesses face unique customer support challenges. Learn why limited resources, budget constraints, and manual processes create support struggles - and how document-grounded AI solves them.
Chatbots•Jan 7, 2026
Why Customers Don't Read Help Docs (And How Chatbots Help)
78% expect self-service but won't read docs. Learn why customers prefer chatbots over help documentation and how to make your knowledge base conversational.
Chatbots•Jan 6, 2026
GPT-5 vs Claude vs ChatGPT: Which AI Model is Best for SaaS Customer Support in 2026?
Compare GPT-5, Claude Sonnet, and ChatGPT for customer support. Learn why raw AI models need infrastructure to work safely on business websites.
Chatbots•Jan 3, 2026
Top 10 AI Chatbots for Websites in 2025
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Chatbots•Oct 27, 2025