Careers
Build AI support with us
Chatref is an early, founder-led team building AI customer support that answers from a business's own content. We have no roles listed today, but we are always glad to meet exceptional people.
Featured on
How we work
A few things we believe.
Small and focused. We are an early, founder-led team. Everyone is close to the work, close to customers, and close to the decisions that shape the product.
Ship fast, learn fast. We put real work in front of real users quickly, then improve from what we see. Progress beats polish, and small steps add up.
Customer-obsessed. We build to solve a clear problem: support that answers from a business's own content. The customer's job is the measure of every choice.
Generalists who own outcomes. We like people who pick up a problem and carry it to the finish. Remote-friendly, low on process, high on trust and ownership.
Open roles
No listed roles – but say hello.
There are no formally listed roles right now. That said, we are always glad to hear from exceptional people in engineering, design, and growth. If that sounds like you, tell us what you are great at and what you would want to own.
Do you have any open roles right now?
Not formally. We have no listed positions at this moment, but we are always glad to hear from exceptional people in engineering, design, and growth.
Is the team remote?
We work in a remote-friendly way. We care about the work you do and the outcomes you own, not where you sit.
What is it like to work here?
Small, focused, and fast. You stay close to customers and to the product. There is little process, lots of ownership, and quick feedback.
What does Chatref build?
AI customer support that answers from a business's own content. The aim is accurate, grounded replies, not made-up answers.
What stage is the company at?
Early and founder-led. The product is live and growing, and the team is still small, so each person has real impact.
How do I apply if there are no open roles?
Introduce yourself by email at hello@chatref.ai. Tell us what you are great at and what you would want to own. We read every note.
What skills matter most to you?
Strong judgment, clear thinking, and the drive to own a problem end to end. We value generalists who can learn fast and ship.
Do you hire contractors or interns?
We have nothing formal listed today. If you are exceptional and interested, reach out and tell us how you would like to work with us.
What is the interview process like?
We do not run a fixed process right now. Conversations are direct and honest, and we will be clear with you about fit and next steps.
Who do I contact?
Email hello@chatref.ai. That goes straight to the team, and we will reply if there is a good match.
Put an AI agent on your site today.
Add your content, drop in one snippet, and let Chatref answer the first questions - free to start.
Free to start · No card needed · No code