Feature Use Case
Can I customize my cloud service support to match my brand?
Yes — you can fully customize your cloud service support to reflect your brand. With Chatref, you style the widget, embed it in one line of code, and design custom actions that feel native to your product. Onboarding becomes a guided brand experience, not a generic chat window. Branding support is built in, so every interaction feels like your team.
Style the widget to feel built-in, not bolted on
Your support experience should look like a natural part of your app. With Chatref, you change the primary color, position, and behavior of the widget to match your branding — no code needed. The widget appears where your users already work, reinforcing your brand at every touchpoint.
Design custom actions that speak your product’s language
Generic chatbots feel detached. Chatref lets you build custom actions that collect details, trigger your own tools, or route requests — all using your brand’s tone and terminology. This turns support into a seamless extension of your product experience, not a separate channel.
Turn onboarding into a branded, self-service flow
Instead of a dry help center, embed Chatref’s widget right into your onboarding steps. New users ask questions and get answers grounded in your own docs, styled in your brand. They learn your product faster without waiting for a human, while your brand voice stays consistent throughout the journey.
Keep every touchpoint on-brand — without extra effort
Across widget, custom actions, and onboarding, Chatref anchors everything in your content and your style. There’s no “powered by” watermark to dilute your brand, and no generic look to break the experience. Your cloud support becomes an authentic part of your product, even when AI is doing the heavy lifting.
Put this into practice
Chatref answers your customers from your own content, day and night. Add it to your site and go live in minutes – free to start.