Setup
How do I set up Chatref for my immigration law firm?
Getting an immigration law chat setup with Chatref takes only a few minutes. You upload your firm’s own documents, set the look to match your brand, and paste a small widget snippet onto your website. The result is a legal AI assistant that answers visitors’ questions directly from your content, no hallucinations or guesswork.
Upload Your Immigration Law Documents
Your Chatref agent’s knowledge comes from the materials you already use every day. In the app, go to the knowledge base tab and upload:
- Immigration form instructions and checklists (PDFs)
- Pages from your website explaining visas, green cards, citizenship, and deportation defense
- Firm-specific FAQs about processing times, fees, and required documents
Chatref uses only these sources when generating answers, so the immigration support chat stays grounded in your actual practice. You can add and remove documents anytime.
Customize the Look to Match Your Brand
Switch to the customization panel to make the widget feel like a natural extension of your law firm’s website:
- Set the primary color to your firm’s logo or palette
- Upload your firm’s icon to use as the chatbot avatar
- Name the agent (e.g., “ImmiBot” or your receptionist’s name)
- Adjust the welcome message to match the tone you use with clients
These settings take effect immediately on the preview, so you can see exactly what visitors will see.
Embed the Widget on Your Website
Once the content and look are set, grab the embed code from the website-widget section. Paste it into the <head> or just before the closing </body> tag of every page where you want the law firm chatbot to appear. The widget will work on any page you choose and across any device.
If you use a site builder like WordPress, Squarespace, or Wix, the snippet works the same way - just add it to the global site header or a custom HTML block.
Test Before You Go Live
Use the Playground inside the Chatref app to try real client questions. Ask the legal AI assistant about typical immigration matters: “Can I apply for a green card if I entered on a visitor visa?” or “What is the current I-130 processing time?” Check that answers pull from your documents and sound like your firm. Make any adjustments to your knowledge base or customization, then publish.
FAQ
What are the steps to integrate Chatref with my law firm's website?
- Create a free account at app.chatref.ai (you’ll get $50 in free credit, no card required).
- Upload your immigration content (PDFs, URLs, text) to the knowledge base.
- Customize the widget’s colors and voice to match your firm.
- Copy the embed snippet and paste it into the HTML of your site.
- Test with real questions, then go live.
How can I customize Chatref to match my immigration law firm's branding?
Open the customization tab inside your agent’s settings. You can set a primary brand color (hex code or picker), upload a logo or avatar, rename the agent, and write the greeting message. There is no extra charge for branding - it’s included for every agent, no paywalls.
Is there a guide for setting up Chatref for legal services?
Yes, this guide covers the exact process for an immigration law firm. For deeper documentation, visit our help center at docs.chatref.ai, which includes articles on knowledge base best practices, widget placement, and advanced customization for legal teams.
Put this into practice
Chatref answers your customers from your own content, day and night. Add it to your site and go live in minutes – free to start.