Feature Use Case
How do I capture leads from my wealth management website?
Turning website visitors into warm prospects is straightforward with Chatref. The chat widget captures contact details directly, while custom actions qualify and route each lead to your CRM. A knowledge base filled with common wealth questions builds trust right in the chat, turning anonymous visitors into vetted financial advisor leads.
Turn every chat into a lead
Chatref’s lead-capture feature lets you collect a visitor’s name, email, and phone right inside the chat widget. No forms to fill out separately. When a prospect asks about retirement planning or portfolio reviews, the chat asks if they’d like to speak with an advisor, then captures their details automatically. You get a clean, organised list of potential clients without interrupting their experience.
Qualify leads with custom actions
Not every website visitor is ready to become a client. With custom actions you can ask tailored follow-up questions inside the chat: investable assets, timeline, current advisor status. That data gets sent directly to your CRM or sales tool via a simple webhook. So when a lead lands in your pipeline, it’s already pre-qualified and annotated with the conversation history, saving your team hours of discovery calls.
Warm up visitors using your knowledge base
When prospective clients ask, “What’s the tax impact of a Roth conversion?” or “How do I structure a trust for my children?”, Chatref answers from your own whitepapers, FAQs, and PDFs. No hallucinated answers. The more helpful the response, the warmer the lead. By the time the chat offers a consultation, the visitor has already sampled your firm’s expertise and is more likely to convert into a financial advisor lead.
Sync leads directly to your workflow
All captured leads appear in Chatref’s conversation inbox with full chat transcripts. You can export them manually or, using custom actions, push them into your existing CRM, spreadsheet, or email tool. Since every feature, including lead-capture, is included on every account and runs on pay-as-you-go credit, there’s no per-bot fee and no feature paywall. Start with $50 free credit (no card required) and only pay for the conversations you actually have.
FAQ
What are the best ways to capture leads on a wealth management website?
Start by making yourself available the moment a visitor has a question. A chat widget that answers common wealth inquiries and then offers to connect them with an advisor works far better than a static “Contact Us” form. Use Chatref to automatically ask for contact details inside the natural flow of conversation, then qualify the prospect with targeted questions before anyone on your team sees the lead. This turns your site into a 24/7 intake engine for financial advisor leads.
How can I use my CRM to track website leads?
Connect Chatref to your CRM by setting up a custom action that fires a webhook whenever a chat captures a lead. The lead’s details, along with key qualification answers and the full transcript, can be posted directly into your CRM’s lead or contact object. This keeps your pipeline current without manual data entry, so you can pick up right where the chatbot left off.
What tools can help capture and manage leads for financial advisors?
Look for a website lead capture tool that combines AI chat, custom qualification questions, and CRM integration in one package. Chatref does this on a pay-as-you-go model: the chat widget engages visitors with your own content, captures lead information mid-conversation, and sends qualified leads wherever you need them. All features are included on every account, so there’s no upgrade to unlock lead-capture. The free $50 credit gives you a risk-free way to test it on your wealth management site.
Put this into practice
Chatref answers your customers from your own content, day and night. Add it to your site and go live in minutes – free to start.