Free tool
Canned Response & Macro Generator
Generate a reusable library of support macros with placeholders, in a consistent voice.
Free · No sign up · Powered by Chatref
Your macros will appear here
List your most common topics, pick a tone, then generate.
Why Chatref
Why build and paste macros when Chatref can just send the right answer?
This tool writes a library of canned replies you copy and paste. Chatref goes further – it reads your help docs and sends the right answer itself, instantly, with sources, says "I don't know" instead of guessing, and hands off to a human when needed. Put it live in about a minute.
Start free with $50 creditReusable, with placeholders
One consistent voice
24/7 with human handoff
Pay per reply
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Is the macro generator free?
Yes. It's completely free and needs no sign up or credit card. List your common topics, pick a tone, and get a ready-to-use library of canned responses.
What's a support macro?
A macro is a saved reply for a situation you handle often – password resets, refunds, shipping delays. It includes placeholders like a name or order number that you fill in before sending, so each reply stays personal but fast.
Will the macros sound like our brand?
Yes. Choose a tone and add your voice notes – how you sound, your sign-off, words to use or avoid – and every macro is written to match, so your library stays consistent.
Can Chatref send the right answer instead of me pasting macros?
Yes – that's what Chatref is. Point it at your site and docs once, and it answers every customer 24/7 with on-brand, cited replies and human handoff, pay-as-you-go with $50 in free credit.
Put an AI agent on your site today.
Add your content, drop in one snippet, and let Chatref answer the first questions - free to start.
Free to start · No card needed · No code