Feature · AI Agents
Your own AI agent, trained on your business.
Build an assistant that knows your products and answers customers in seconds. No code. It sounds like you, and a real person can step in any time.
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Why an AI agent
A helper that never sleeps, and always knows your business.
The challenge
Customers want answers now, day or night, not a wait until business hours.
What goes wrong
A generic bot does not know your business, so it gives weak answers and people leave.
The Chatref way
Your agent learns your content and answers in your words. When it matters, a real person takes over.
How it works
What happens in every chat.
When a customer asks a question, your agent checks the content you taught it, then answers in your own words or takes an action. A human on your team can step in at any time.
What it can do
One agent, everything in one place.
Your agent is the hub. Each part below is its own feature you can dive into.
What is an AI agent?
It is your own AI assistant. It chats with visitors and answers their questions about your business, day and night.
Do I need to know how to code?
No. You build and launch your agent from a simple dashboard. There is no code at any step.
How does it know about my business?
You teach it. Add your files, website, and notes, and it answers from them.
Where does it talk to my customers?
On your website with one snippet, and across other channels like Slack and email.
Can a real person take over?
Yes. You can watch chats live and step in whenever a human touch is needed.
Can I make it match my brand?
Yes. Set the name, colors, and welcome message so it feels like part of your team.
Can it do more than chat?
Yes. It can collect details, show buttons, and run tasks for you, not just talk.
What languages does it speak?
Up to 11, including Spanish, French, Arabic, Hindi, Chinese, and more.
How much does it cost?
You pay only for what you use, with simple prepaid credits. No fixed seats.
How do I launch one?
Sign up, add some content, and drop the snippet on your site. You can be live today.
Build your agent today.
Add your content, drop in the snippet, and let your agent take the first questions.
Curious about cost? See our plans.