Wellness program support in every employee's language.
Language shouldn't decide who enrolls in your wellness program. Chatref responds in Spanish, French, Mandarin, Portuguese, and 50+ more so every employee gets the same clear guidance — without a separate translated portal.
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Why it matters
The problem this solves.
The challenge
Wellness FAQs are English-only, so multilingual employees can't get their questions answered without help.
What it costs
Non-English-speaking staff skip enrollment or rely on coworkers for translation — participation gaps widen by segment.
The Chatref way
Chatref detects each employee's language and responds in kind, from your English content — no separate translations needed.
The Chatref solution
How Chatref supports multilingual wellness.
A Spanish-speaking employee asks about enrollment in Spanish. Chatref detects the language, translates the question against your English wellness content, and responds in clear Spanish — with the same accuracy an English-speaking employee would get.
Real questions
What Chatref answers here.
¿Soy elegible para el programa de bienestar?
Comment puis-je m'inscrire au programme bien-être?
我如何提交健身房报销？
Qual é o prazo de inscrição no programa?
How do I join the wellness program? (asked in 50+ languages)
Can my family members join the wellness program?
Loved by support teams
HR teams, closing the wellness participation gap across languages.
How companies use Chatref to give every employee equal access to wellness program information.
Our manufacturing floor is 60% Spanish-speaking. Before Chatref, those employees relied on coworkers for enrollment help. Now they get the same instant answers in Spanish as everyone else — and our participation gap closed.
One English content set now covers our entire multilingual workforce. We didn't have to build a second portal or hire a bilingual benefits coordinator.
Shift workers who speak Portuguese were consistently under-enrolled. Chatref fixed that in one open-enrollment cycle.
languages supported from a single set of wellness content
It supports our EU and US workforce from one deployment. Employees get consistent, accurate answers regardless of which country they're in.
Which languages does Chatref support for wellness programs?
Spanish, French, Mandarin, Portuguese, and 50+ additional languages — detected automatically from what the employee types.
Do I need to translate my wellness content into each language?
No. Chatref works from your existing English content and responds in the employee's language automatically.
Will the answers be accurate in other languages?
Yes. Chatref answers from your program content, so the information is as accurate in Spanish as it is in English.
What happens if Chatref can't answer in the employee's language?
It captures their details and routes them to HR with the full multilingual conversation so a team member can follow up.
How long does it take to add multilingual support?
No extra setup required. Multilingual support is built in — point Chatref at your content and it handles the rest.
Close the wellness participation gap for every employee.
Add your program content once, drop the widget on your portal, and let Chatref support every employee in their own language — free to start.
Part of Chatref for Corporate Wellness Programs · Healthcare hub · pricing.