Can I arrange an airport transfer for my pet?

Add your pet transfer guidelines, allowed species, carrier dimensions, and pricing to Chatref. The AI agent then answers customer questions instantly, using only that content - no guessing, no made-up answers. Simply upload your PDFs or point to your website pages, and the agent is ready to respond to queries like “Can my dog travel in the cabin?” or “What documentation do I need for my cat?” in your own voice.

Use Chatref’s customization controls to make the widget reflect your pet service brand. Set the primary color to match your logo, rename the agent to something warm like “Pet Porter”, and add a brief welcome message that highlights your animal transport expertise. Your customers will feel they’re talking to a trusted pet handler, not a generic bot.

With the AI agent trained, you can predefine the exact responses customers see for frequent pet transfer queries. The following FAQ block shows an example of how the agent can reply. Once configured, these answers appear in the chat widget as soon as a visitor asks about pet services.

What pet services do you offer?
We arrange safe, climate-controlled ground transfers for dogs, cats, and small caged animals (rabbits, birds, etc.) to and from the airport. Our service includes assistance with customs paperwork for animal transport where required.

How do I book a pet transfer?
Simply start a chat with our pet transfer agent. It will collect your flight details, species, and carrier type, then confirm availability and pricing directly in the conversation. Payment and final confirmation happen in the same chat.

Are there size restrictions for pets?
Yes, we accommodate carriers up to 90 cm × 60 cm × 50 cm. For larger dogs, we recommend our secure kennel vehicle option. Our agent will check your pet’s details against these limits automatically.