Setup
How do I set up my auto financing account?
Your auto financing setup is effortless with Chatref’s AI agent. It guides you through account creation, handles identity verification securely, and resolves login issues instantly, so you can get behind the wheel faster without paperwork or phone calls.
Fast account creation with an AI guide
Instead of hunting for a registration form, just open the Chatref widget on your auto financing provider’s site. The AI agent asks for your name, contact details, and the dealership you’re working with, then creates your account on the spot. It walks you through setting a password and confirms your email—all in a single tappable flow. Because the agent is trained on the lender’s actual policies, you never run into conflicting instructions or generic advice.
Identity verification that doesn’t pause your plans
Verifying your identity is built right into the conversation. The agent prompts you to upload your driver’s license and proof of income, then uses custom actions to submit the documents to the lender’s review system without leaving the chat. You’ll see a clear status update once verification is underway. No extra phone calls, no faxing forms—just guided steps that keep your financing moving.
Login issues? The AI agent resolves them immediately
If you can’t log in, type your question into the Chatref widget instead of waiting on hold. The agent checks whether your account is active, whether the email is verified, and can trigger a password reset link or resend a verification email. It automatically recognizes common login problems (mistyped credentials, unconfirmed address) and gives you the fix in seconds—grounded in your provider’s own support docs, not web guesses.
Custom actions that finish your financing paperwork
Chatref’s custom actions let the agent do more than chat. Once your identity is verified, the agent can pre‑fill your financing application using the details you’ve already shared—so you don’t retype the same information. It can also pull your vehicle selection from an earlier conversation and insert it into the contract template. The result: a complete application ready for final review without ever switching tabs.
FAQ
- How do I create an auto financing account? Start by opening the Chatref widget on your auto financing provider’s website. The AI agent will collect your basic details, verify your identity, and set up your login credentials in one guided session.
- What do I need to set up auto financing? You’ll typically need your driver’s license, proof of income, and the vehicle details if you’ve already chosen one. The agent will prompt you to upload these securely during the verification step.
- Why can’t I log in to my auto financing account? The most common reasons are an unverified email or a mistyped password. Chatref’s AI agent can check your account status instantly, resend the verification link, or help reset your password—all without a phone call.
Put this into practice
Chatref answers your customers from your own content, day and night. Add it to your site and go live in minutes – free to start.