Which print on demand sites work best with Chatref?

Any platform that gives you full control over your store's code can host Chatref's website widget. The most popular print on demand storefronts fall into that category:

• Self-hosted / open-code platforms – Shopify, WooCommerce, Big Cartel, Squarespace, Wix, and Weebly all allow custom JavaScript snippets. Chatref integrates with all of them the same way.
• Marketplace-only storefronts – Etsy, eBay, Amazon Handmade, and Redbubble do not allow custom code on product pages or shops. Chatref cannot be embedded there. If you sell primarily through these channels, consider using Chatref on your own brand domain and linking to it from your listings.

Because Chatref's widget is a single snippet, there is no difference in performance or features across compatible platforms – they all deliver the same grounded, on-brand AI agent.

Adding Chatref takes two minutes and requires no coding beyond pasting a snippet.

1. Shopify – Open Themes → Edit code, paste the widget code into theme.liquid just before </body>, or add it via a custom HTML section.
2. WooCommerce – Paste the snippet into your theme’s header or footer file. Many WooCommerce themes offer an “Insert Headers and Footers” plugin to simplify the step.
3. Big Cartel – Use the Code editor in Customize Design, and paste the snippet at the bottom of your layout.
4. Squarespace – Go to Settings → Advanced → Code Injection, add the snippet to the footer, and save.

Once the snippet is live, Chatref immediately starts answering customer questions using your product descriptions, shipping policies, and any other uploaded content.

The widget does more than answer FAQs – it turns every chat into an opportunity.

• Website widget – Customers get instant help without leaving the page, reducing cart abandonment and support tickets.
• Lead capture – Chatref can collect names and email addresses directly in the conversation. Build your mailing list while you sleep.
• Multilingual – Sell globally. The agent detects the visitor’s language and answers in one of up to 11 languages from the same set of training docs.
• Omnichannel – If you also support customers through WhatsApp or Messenger, you can connect the same agent to those channels later, giving you one inbox for all conversations.

Because Chatref’s responses are grounded in your own product and policy content, it never guesses or hallucinates – it answers like your best support agent.

Does Chatref work with Shopify?

Yes. Shopify allows custom JavaScript through theme editing. Paste the Chatref widget snippet into your theme’s theme.liquid file or a custom HTML section, and the agent will appear on every page.

Can I use Chatref on WooCommerce?

Absolutely. Like any WordPress-based store, WooCommerce lets you embed custom scripts. Add the widget snippet to your theme’s header or footer, and it will function the same as on any other platform.

Is Chatref compatible with Big Cartel?

Yes. Big Cartel offers a code editor in its design settings. Paste the snippet there, and the widget will load across your entire storefront.

How about Etsy or eBay stores?

Chatref cannot be embedded on Etsy or eBay because those platforms block custom JavaScript in listings and shop pages. If you sell through these marketplaces, add Chatref to your own website and include a link in your product descriptions or shop bio. That way, customers who visit your standalone store get instant AI-powered support.