How do Home Decor Store gift cards work?

Buying a gift card is straightforward—choose an amount between $25 and $1,000, select a designer-themed design, and add a personal message if you’d like. You can purchase directly on our website under the Gift Cards menu. After checkout, an electronic card arrives in the recipient’s inbox within minutes, ready to use. You can also pick one up at the register of any Home Decor Store location.

Your Home Decor Store gift card can be applied to any purchase, including sale items and custom orders. Online, enter the 16‑digit code and PIN at checkout; in‑store, simply present the printed email or show the code on your phone. The card holds a stored value that can be split across multiple orders until the balance reaches zero. You’re welcome to combine it with other payment methods if the order total exceeds the card amount.

There’s no guesswork. To check your Home Decor Store gift card balance instantly, just open the chat widget on our site and type “check gift card balance.” Our virtual assistant—trained exclusively on our store policies—will ask for the card number, verify it, and display the remaining funds in seconds. You can also sign in to your account on the website to see balances for any cards you’ve registered.

Gift cards do not carry maintenance fees and never expire. If a card is lost or stolen, please contact us right away with proof of purchase so we can freeze the remaining balance and issue a replacement if possible. Cards cannot be reloaded, exchanged for cash except where required by law, or used to purchase other gift cards. For full details, see the policy page linked at the bottom of any gift card email.

If you run into a snag that the AI assistant can’t solve—for instance, a balance discrepancy or a replacement request—a member of our support team can step directly into the same conversation. They’ll see everything the assistant has already discussed, so you never need to repeat yourself. Use the “Talk to a person” option in the chat to hand off seamlessly.

How can I check the balance on my Home Decor Store gift card?

The fastest way is to ask the chat assistant on our website. Type “check gift card balance” and provide the card number when prompted—you’ll get the exact amount instantly. You can also log into your account on our site and view all registered gift card balances under “My Gift Cards.”

Can I use a Home Decor Store gift card online and in‑store?

Absolutely. The same gift card works on our website and at any physical Home Decor Store. Online, enter the code and PIN at checkout; in‑store, show the digital card or printed email to the cashier. The balance updates across both channels in real time.

What is the expiration date for Home Decor Store gift cards?

There is no expiration date. Home Decor Store gift cards remain valid until you use the full balance, regardless of when they were purchased. No service fees or dormancy charges apply.