How do I set up Chatref for my print on demand store?

Log in to app.chatref.ai and create your first agent. That is where your AI chatbot for print on demand learns your business. Add your store’s return policy, shipping info, product care guides, and anything your customers ask repeatedly. You can upload PDFs, paste text, or point Chatref to your site’s URLs. The agent maps your content instantly, so it answers only from your own documents - no generic guesses.

Turn your agent into a full customer service automation for print on demand tool with custom actions. For example, you can build an “Order Status” action that fetches tracking details when a customer provides their order number. Inside the agent builder, define how the action triggers and what data it needs. Then connect it to your store’s API (Shopify, WooCommerce, or any backend). The AI agent collects the customer’s info and returns the latest status right in the chat.

Once your agent is trained and actions are set, copy the widget snippet from the dashboard. Paste it into your site’s HTML just before the closing </body> tag. This enables the website-widget, so visitors see a chat bubble on every page. No coding heavy lifting - one snippet and your store is live with an AI that handles repeat questions while you focus on creating and selling.

Use Chatref’s built-in playground to simulate customer messages and verify your agent responds correctly. Test the order status action to make sure it pulls real data. Adjust the widget’s color to match your brand, then go live. The onboarding flow walks you through each step, and once your agent is live, the conversation inbox lets you review chats, see what customers ask, and jump in for a human handoff if needed.

How to integrate Chatref with my print on demand platform?

Chatref works independently - you embed the widget on your storefront and train your AI agent on your store’s content. For deeper integration, use custom actions to connect to your platform’s order management API (Shopify, WooCommerce, etc.). That way customers can check order status, look up tracking, or get account details without leaving the chat.

What are the steps to add Chatref to my website?

1. Sign up at app.chatref.ai (your $50 free credit is added automatically).
2. Create an agent and add your store documents and FAQs.
3. Optionally, set up any custom actions for order lookups.
4. Copy the widget snippet from your dashboard and paste it into your site’s HTML before </body>. That is it - no extra plugins or complicated installs.

Can Chatref handle customer inquiries about order status?

Absolutely. With custom actions, your agent can ask for an order number, query your store’s backend, and return the real-time status directly in the chat. It works for tracking, cancellations, and delivery updates, so you reduce manual support tickets without building a separate portal.