How can I provide multilingual support in my luxury real estate chat?

Open your agent’s settings in the Chatref dashboard and toggle the multilingual feature on. Select the languages you want to support – up to 11 total. This single switch enables your real estate chat in multiple languages instantly. No duplicate agents, no translated knowledge bases. The same AI agent that answers questions about penthouses in English will now reply in Mandarin, Arabic, or French without extra work from your team.

Once multilingual is enabled, the embedded widget reads the visitor’s browser language and routes the chat to the matching language model automatically. You can also add a visible language selector if you prefer visitors to choose. Either way, your luxury property multilingual support runs on autopilot – every conversation starts in the buyer’s preferred language, with zero manual intervention.

Your Chatref agent is trained on the documents you upload – property brochures, area guides, viewing instructions. With chat translation for real estate built in, the agent answers in the visitor’s language while keeping its responses grounded in your original content. A buyer asking in Japanese about a villa’s square footage gets a fluent Japanese answer that references the exact listing you uploaded in English. The AI doesn’t guess; it translates and contextualises, so every answer stays accurate and on‑brand.

A multilingual luxury real estate chat powered by Chatref deflects routine questions in any supported language. That means your team can focus on high‑touch service for serious private‑client meetings while the agent handles showing requests, amenity details, and neighbourhood info for international prospects – day and night, automatically. And because Chatref charges only for the responses you use, you pay only when conversations actually happen – not for idle time.

How do I set up multilingual support in my chat widget?

Log into your Chatref account, open the agent you want to make multilingual, go to the settings tab, and enable “Multilingual.” Choose the languages you need from the list. Save the changes, and your existing widget snippet is instantly multilingual – no code changes required.

What languages are supported in luxury real estate chats?

Chatref supports a configurable set of up to 11 languages. The list includes major languages commonly spoken by luxury buyers: English, Spanish, French, German, Italian, Portuguese, Arabic, Mandarin, Japanese, Russian, and Dutch. You can enable any combination that matches your client base.

Can I automatically detect the customer's language?

Yes. When multilingual is turned on, the widget automatically uses the visitor’s browser language setting to choose the conversation language. You can also surface a language picker on the widget for visitors who prefer to select manually, but the default is hands‑off, instant detection.