Workflow
How do I send money internationally with my neobank?
Sending money abroad with your neobank is straightforward and transparent. Initiate a transfer right from the app: enter the amount, pick the destination country and currency, and you’ll see the live exchange rate and any fees upfront. Your AI assistant can also walk you through each step, answer rate questions, and even trigger the transfer—without leaving the chat.
Start an International Transfer Directly in the App
- Log in and open the payments or transfers section.
- Choose “Send money abroad” or the international option.
- Select the recipient country and enter the amount to send.
- Review the neobank foreign exchange rates and any small fixed fee shown on screen.
- Add your recipient’s bank details (IBAN, SWIFT/BIC, or account number as prompted).
- Confirm—your money is on its way.
Let the AI Assistant Handle the Process for You
Your neobank’s AI agent can manage the entire international transfer from inside the chat. This is powered by ai-agents that understand your request and custom-actions that perform real tasks—like fetching live rates or creating the transfer.
- Just say “I want to send money abroad with neobank.”
- The assistant will ask for the amount, destination, and recipient details.
- It can instantly quote the current exchange rate and fees.
- Once you approve, the assistant initiates the transfer—no need to jump between screens.
Check Foreign Exchange Rates Instantly
You never have to guess the cost. Your neobank displays real-time mid-market or live rates during the transfer flow. The AI assistant can also answer “What’s the rate for sending GBP to EUR right now?”—and deliver the exact neobank foreign exchange rates applied to your transfer.
Track Your Transfer and Get Updates
After sending, you’ll receive in-app and optional email notifications. The AI assistant can retrieve the transfer status for you—just ask “Where’s my transfer to Australia?” and it will pull the latest update. Most international transfers arrive within 1–3 business days, though exact timing depends on the receiving bank.
FAQ
What are the limits for international transfers with my neobank?
Limits vary based on your account verification level and local regulations. Typically, you can send up to a certain daily or per-transfer amount (e.g., $10,000 equivalent). For exact limits, ask the AI assistant or check the “Limits” section in your account settings. All limits are displayed transparently before you confirm a transfer.
How long do international transfers take with my neobank?
Most transfers to major destinations arrive within 1–3 business days. Factors like weekends, local public holidays, and intermediary bank processing can extend delivery. The AI assistant can give you a more specific estimate for your chosen country and currency when you initiate the transfer.
Are there any restrictions on countries I can transfer to with my neobank?
Your neobank supports transfers to a wide range of countries and currencies, but some destinations may be restricted due to compliance or regulatory reasons. Before you send, the app will notify you if a country isn’t supported. The AI assistant can also instantly check whether a specific destination is available for neobank international transfers.
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