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What methods can I use to contact Pet Supply Store support?

Chatref Team2 min read / Updated June 17, 2026

You can reach our support team through several convenient contact options. Chat with us live on the website, send an email to our shared inbox, or use the multilingual form to capture your complete inquiry. If you prefer a call, submit a callback request and we’ll follow up personally. Every channel is designed to get you the answers you need, fast.

Live Chat via Our Website Widget

The fastest way to get help is the embedded chat widget on every page of our website. Click the chat icon to start a conversation instantly. The widget provides instant answers from our knowledge base and, if you need a human, seamlessly hands you off to a live agent who sees the full conversation context.

Email Support Through a Shared Inbox

Prefer email? Write to us at support@yourpetstore.com. Every message lands in a shared inbox where our entire support team can view, assign, and respond. This means no single point of failure - your email is seen by the right person quickly, and you’ll get a threaded reply with full history so you never have to repeat yourself.

Multilingual Contact Form for Detailed Inquiries

For longer questions or when you want to provide specific details, our multilingual contact form is the best choice. It supports up to 11 languages, so you can write in the one you’re most comfortable with. The form captures your name, email, order number, and message, classifying your inquiry automatically and routing it to the correct team.

Request a Callback from Our Team

If speaking by phone is easier, fill out our callback request form. We’ll capture your contact details, preferred language, and a short description of the issue. A support specialist will call you back within one business day. This lead-capture process ensures no inquiry is missed, and we can follow up even if you’re unable to wait on hold.

FAQ

What is Pet Supplies Plus corporate phone number?
The Pet Supplies Plus corporate office can be reached at 1-866-738-7377.

What is Pet Supplies Plus customer service phone number?
For customer service inquiries, call Pet Supplies Plus at 1-800-738-7377.

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