What can I do with your supplement store features?

Chatref’s AI agents understand your full product catalog. When a customer describes their health goals, dietary preferences, or restrictions, the agent asks clarifying questions and recommends the best-fit supplements. The responses are backed by your product data, so there is never guessing or hallucination — just reliable, on-brand guidance that keeps shoppers moving toward checkout.

Upload your product descriptions, ingredient lists, and usage guides into Chatref’s knowledge base. The AI uses that content to answer detailed questions like “Is this protein powder third-party tested?” or “What’s the best time to take magnesium?” instantly, without your team having to repeat the same answers. This keeps your store’s support accurate and available 24/7.

With custom actions, you can create a guided bundle-builder inside the chat widget. The AI agent walks customers through selecting a protein, a pre-workout, and a recovery supplement, then compiles the bundle and even adds it to the cart — all within the same conversation. It’s a hands-free way to increase average order value while making shopping feel personal.

Let customers compare supplements on demand. The AI agent can pull in nutrition facts, pricing, and user ratings from your knowledge base and present them in a clean comparison card. Shoppers no longer need to open multiple tabs — they just ask, “Compare whey isolate A to whey isolate B” and get a grounded, side-by-side breakdown.

How do I use the supplement finder tool?

Once you’ve uploaded your product data to the knowledge base, enable the supplement finder custom action in your Chatref agent. Configure a few qualifying questions (goal, diet, price range) and the agent will handle the rest. Customers simply describe what they need, and the AI returns top matches directly from your inventory.

Can I create custom supplement bundles?

Yes. Through custom actions, you design a flow where the agent suggests compatible products, confirms the bundle, and adds it to the cart. Set rules like “whey + creatine + shaker” to guide suggestions, then embed the widget on your store. Bundles are built conversationally, with no coding needed.

What is the supplement comparison feature?

It’s an AI-powered tool that lets shoppers ask for head-to-head comparisons of any products in your catalog. The agent retrieves relevant attributes from your knowledge base — ingredients, servings, price, certifications — and displays them in a readable, side-by-side format right in the chat widget, helping customers decide faster.