Book repairs 24/7 without phone calls
Chatref turns your help docs into an AI agent that handles appointment scheduling in your brand’s voice – no back-and-forth emails.
Featured on
Why it matters
The problem this solves.
Repeat questions
Support keeps answering the same basic questions over and over.
Slow onboarding
New users can’t find the exact next step in your help docs and give up.
Global coverage
Your team can’t answer every region’s questions in real time.
Lead capture
You miss out on potential customers who ask questions outside business hours.
The Chatref solution
Keep answers alive during onboarding.
A new customer hits a snag during setup and pauses onboarding. They ask Chatref. AI pulls the exact next step from your guide. The setup finishes. They start using your product – no queue, no wait, no trial lost to friction
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your own docs – no new training.
Resolve ‘Where’s my data?’ in chat with one click – no email loops.
Capture leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Auto Repair Shop Customer Support hub.
Loved by support teams
Real teams handle 24/7 bookings without phone calls
How businesses scale appointments with self-serve, always-on chat support
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Customers book repairs instantly, any time of day – no phone calls needed. Chatref handles scheduling in chat, not just FAQs.
Fewer missed appointments and scheduling errors. Our team focuses on complex issues, not repeat questions.
of import questions answered before they reach the team
One scalable booking system that grows with our business. No per-seat fees – we pay as you go.
Won’t outdated content cause bad answers?
You pick what to import. Start with your best guides, then use insights to spot updates. Your AI only answers from what you give it.
How fast is setup during migration?
Minutes. Upload content, add one widget snippet – your AI starts answering right away.
Does it work with content in different formats or languages?
Yes. It handles help docs, guides, site pages, and files across languages from one set of imported content.
Is my old content kept private?
Yes. Your content stays yours. Chatref only answers from what you import – never searches the web or shares data.
Will customers notice any changes during migration?
No. Your AI answers in your brand’s voice using your content – same help, just faster.
Can it answer questions about our import format?
Yes. It pulls answers straight from your import guides, showing the exact steps you wrote.
What if an import fails?
It lists common reasons from your docs and hands off unusual cases to your team with full context.
Does it help with field mapping?
Yes. It guides users through matching columns to fields using your documentation.
Book repairs 24/7 in chat – free start
Turn your help docs into an AI agent that handles appointment scheduling instantly.
Part of Chatref for Auto Repair Shop Customer Support · Automotive hub · pricing.