Answer car rental extras questions instantly
Chatref resolves GPS and child seat questions using your own help content – no more repeating the same answers.
Featured on
Why it matters
The problem this solves.
Repeat addon questions
Customers ask the same questions about GPS, child seats, and other extras over and over.
High support volume
Your team struggles to keep up with the flood of addon-related inquiries.
Time-consuming explanations
Explaining addons takes too much time on calls or chats.
Outdated information
Keeping track of common questions and updates is tedious.
The Chatref solution
Scale support without adding headcount.
Your product docs are full of answers – but customers still ask. Chatref turns those docs into an AI agent that resolves 80% of questions instantly. Your team only sees the cases that need a human
Real questions
What Chatref answers here.
'Does GPS work in Mexico?' – answered instantly from your docs.
'What's the cost for a child seat?' – resolved in chat.
'Are there addon discounts available?' – captured as a lead.
'How do I add GPS to my booking?' – guided step-by-step.
Under the hood
The features that power it.
Loved by support teams
Teams cut support questions in half
How self-serve guides keep users moving with your own content
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Our GPS setup guide used to get lost in search results. Now Chatref pulls the exact steps users need – no more 'how do I connect' emails.
Chatref answers only from our own manuals – no made-up responses about child seats. Trust in our brand went up.
of import questions answered before they reach the team
One set of guides now handles every region and language. Addon questions no longer pile up overnight.
Won’t importing old content bring in outdated answers?
You pick what to import. Start with your best guides, then use insights to update what’s outdated. Your AI only answers from what you approve – so you control what’s current.
How long does setup take?
Minutes. Upload your content, add one widget snippet, and your AI starts answering. No rewrites or coding needed.
What if my content is in different formats?
Chatref works with docs, guides, pages, and files. It answers across languages from one set of content – keeping your team covered.
Can I keep my content private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web or shares your data.
Will customers notice changes?
No. Your AI answers in your brand’s voice using your content. Customers get the same help – just faster.
Can it handle questions about our import format?
Yes – it pulls answers straight from your import guides, so users see the exact steps you provide.
What if an import fails?
It lists common issues from your docs and hands off to your team with full context for anything unusual.
Will it help with field mapping?
Yes. It guides users through matching columns to fields using your documentation.
Answer extras questions instantly – free start
Paste your help docs and let AI resolve them in your brand’s voice.
Part of Chatref for Car Rental Support · Automotive hub · pricing.