Cut DMS support tickets with instant AI answers
Chatref powers your dealership management system so your team handles only the cases that need a person.
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Why it matters
The problem this solves.
Repeat questions
Customers keep asking the same things about your product.
Slow onboarding
New users struggle to find the exact next step in your help docs.
Global support
You need to cover every region and hour with one set of content.
Lead capture
You’re missing out on warm leads from customer questions.
The Chatref solution
Keep answers alive during a switch.
A prospect hits a snag during CRM migration and pauses their trial. They ask Chatref. AI pulls the exact next step from your old migration guide. The switch finishes. They upgrade – no queue, no wait, no trial lost to friction.
Real questions
What Chatref answers here.
AI answers ‘How do I switch CRMs?’ from your existing docs – instantly.
Customers resolve ‘Where’s my data?’ in chat with one click – no emails.
Capture leads from CRM migration questions – turn chats into sales.
Deflect ‘How do I migrate?’ tickets before they reach your team.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Powersports Dealers hub.
Loved by support teams
Real teams cut support tickets in half
How Chatref deflects repeat questions with your own content
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref answers 80% of our repeat questions instantly from our own docs – no more 'how do I' emails clogging the queue.
Our onboarding guide used to get buried. Now Chatref pulls the exact steps users need – faster time to value.
of import questions answered before they reach the team
One set of content now handles every region and timezone. Support requests no longer pile up overnight.
Won’t outdated content cause bad answers?
You pick what to import. Start with your best guides, then use insights to spot updates. Your AI only answers from what you give it – so you control what’s current.
How long does setup take?
Minutes. Upload your content, add one widget snippet, and your AI starts answering. No rewrites, no coding, no waiting.
Does it work with different content formats or languages?
Yes. Chatref handles help docs, guides, site pages, and files. It answers across languages from one set of imported content.
Is my old content kept private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web or shares your data.
Will customers notice any changes?
No. Your AI answers in your brand’s voice using your imported content. Customers get the same help – just faster.
Can it handle questions about our import format?
Yes – it pulls answers straight from your import guides, so users see the exact steps you wrote.
What if something goes wrong during import?
It lists common issues from your docs and hands off to your team with full context for anything unusual.
Does it help with field mapping?
Yes. It walks users through matching columns to fields using your documentation rules.
Cut DMS support tickets – free start
Paste your help docs and let AI answer migration questions instantly in your brand’s voice.
Part of Chatref for Chatref for Powersports Dealers · Automotive hub · pricing.