Answer art questions instantly with your own content
Scale support without adding headcount. Chatref uses your help docs to answer questions instantly – in your brand’s voice.
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Why it matters
The problem this solves.
Repeat questions
Your team wastes time answering the same basic support questions over and over.
24/7 support
Customers expect instant answers, but human support can’t keep up.
Expensive support
24/7 support is expensive and hard to maintain.
Hard-to-find contacts
Customers struggle to find phone numbers or emails for support.
The Chatref solution
Scale support without adding headcount.
Your docs are full of answers. Chatref turns them into an AI agent that resolves 90% of questions instantly – no queue, no wait. Your team focuses on the cases that need a human. Scale support as you grow – without hiring more people.
Real questions
What Chatref answers here.
AI answers ‘How do I resize my canvas?’ from your guides – no delays.
Customers get ‘Where’s my brush tool?’ fixed in chat – no tickets.
Human agents jump in for ‘Why is my art blurry?’ with full context.
Insights show which tutorials need updates – fix gaps fast.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Art Stores – AI Customer Support hub.
Loved by support teams
Teams cut support tickets in half
How Chatref defuses repeat questions with instant, accurate answers
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref pulls the exact steps from our docs – no more 'how do I start' emails clogging the queue.
Users get real answers from our guides, not generic advice. Trust in our product went up.
of import questions answered before they reach the team
One set of docs now handles every region and time zone. Questions don’t pile up overnight.
Won’t outdated content confuse customers?
You control what’s imported. Start with your best guides, then update based on insights from real questions.
How fast can I get Chatref running?
Minutes. Add your content, drop in one snippet, and your AI starts answering – no coding or rewrites.
Does it work with content in different formats?
Yes. Use help docs, guides, site pages – even files. Answer across languages from one set of content.
Is my content kept private?
Always. Chatref only answers from what you import – never the web or shared data.
Will customers notice a change?
No. Your AI answers in your brand’s voice using your content – just faster and more consistent.
Can it explain our import process?
Yes. It pulls answers straight from your import guides, so users see the exact steps you wrote.
What if something goes wrong?
It flags common issues from your docs and hands off to your team with full context for anything unusual.
Does it help with field mapping?
Yes. It guides users through matching columns to fields using your documentation rules.
Solve art questions instantly – free start
Add your help docs and let AI answer in your brand’s voice.
Part of Chatref for Chatref for Art Stores – AI Customer Support · E-commerce hub · pricing.