Turn flash sale questions into leads
Chatref captures warm leads during your event – no extra work for support. AI handles the repeat questions so your team focuses on what matters.
Featured on
Why it matters
The problem this solves.
Flash sale stress
Customers drown in questions during limited-time offers – support can’t keep up.
Stretched team
Your team burns out answering the same flash sale questions repeatedly.
Missed leads
Unanswered chat questions mean lost opportunities during peak times.
Inconsistent answers
Customers get different responses across sales channels – it’s confusing.
The Chatref solution
Scale support as your product grows.
Customers ask the same questions. Your team grows to handle them. Chatref AI answers from your help docs, so humans only solve what needs a person. Scale support without adding headcount.
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your own help docs – no new training.
Resolve ‘Where’s my data?’ in chat with one click – no email loops.
Capture leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
Loved by support teams
Teams cut support workloads in half
How AI-powered customer questions free your team to focus on what matters
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref handles the repeat questions so my team can focus on complex issues. Our response times dropped and customer satisfaction shot up.
We used to get the same questions over and over. Now Chatref answers them instantly from our own content – no more generic chatbot responses.
of import questions answered before they reach the team
Chatref provides consistent answers across all our sales channels. Customers get the same great experience no matter where they reach out.
Won’t customers prefer talking to a real person during flash sales?
Chatref handles simple questions instantly – humans only step in for complex issues, with full context.
How do we ensure the AI understands our flash sale specifics?
Chatref grounds answers in your own content – no generic chatbot responses.
What if the AI can't answer a customer's question?
Chatref seamlessly hands off to your team with full conversation history.
Is this just another chatbot that will frustrate customers?
Chatref resolves issues in your brand's voice – no dead-end article links.
Won’t importing old content just bring in outdated answers?
You choose what to import. Start with your best guides, then use built-in insights to spot what needs updating.
How long does setup take during a migration?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering.
What if my old content is in different formats or languages?
Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of imported content.
Can I keep my old content private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web.
Turn flash sale questions into leads – free start
Paste your help docs and let AI handle customer questions instantly.
Part of Chatref for Chatref for Flash Sale Stores · E-commerce hub · pricing.