Instant answers to pricing questions
Chatref scales support for LendingPad by pulling answers from your own help docs – no hidden fees or hiring needed.
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Why it matters
The problem this solves.
Pricing questions overload
Support drowns in repeat pricing questions that slow down your team.
Regional pricing docs
Keeping global pricing guides updated across regions is tedious and error-prone.
Lead capture
Manual lead capture from pricing chats loses potential customers.
The Chatref solution
Pricing questions? AI has the answer.
A prospect asks about pricing tiers. AI pulls the exact plan details from your docs and hands off to sales with full context. They close faster – no queue, no wait, no deal lost to friction
Real questions
What Chatref answers here.
‘How do I switch CRMs?’ – AI answers from your help docs.
‘Where’s my data?’ – One-click resolution in chat.
Capture leads from CRM migration questions.
Fix gaps with insights from customer chats.
Under the hood
The features that power it.
Loved by support teams
Teams cut pricing questions in half
How self-serve guides keep users moving through onboarding and pricing
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Pricing questions used to stall signups mid-flow. Now Chatref pulls the exact steps from our docs – no more 'how much does it cost' emails.
Users get the full pricing breakdown from our own guide. Trust in our product went up and sales cycles shortened.
of import questions answered before they reach the team
One set of pricing docs now handles every region. Questions no longer pile up overnight.
Won’t Chatref just link to our pricing page?
No – it resolves the full question by pulling exact details from your docs and hands off to humans only when needed.
How do we update pricing answers across regions?
Chatref pulls from one set of docs you control – update once, and all regions get the latest info.
Will this add another tool for our team?
Chatref works alongside your existing tools – one widget handles web, email, and chat with no per-seat fees.
What if Chatref gives wrong pricing info?
Chatref only answers from your approved docs – if it can’t resolve a question, it hands to your team with full context.
Won’t importing old content bring in outdated answers?
You choose what to import. Start with your best guides, then use insights to spot updates needed.
How long does setup take during a migration?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering.
What if my content is in different formats or languages?
Chatref works with help docs, guides, and files. It answers across languages from one set of content.
Can I keep my old content private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web.
Cut pricing questions in half – free start
Paste your help docs and let AI answer instantly, in your brand’s voice.
Part of Chatref for Lending Platform Support · Financial Services hub · pricing.