Turn conveyancing questions into leads
Chatref captures contact details and tags interested clients – automatically qualify buyers while your team closes deals.
Featured on
Why it matters
The problem this solves.
Slow response times
Customers wait too long for answers to basic questions, losing interest.
Manual lead tracking
Your team spends hours chasing down and qualifying leads manually.
Repetitive questions
Support is buried under the same old questions day after day.
Missing insights
You have no data on what questions trip customers up most.
The Chatref solution
Keep support scaling with your product.
A customer asks a question about your latest feature. AI pulls the exact answer from your help docs. They’re back to using your product faster – no queue, no wait, no friction. Results depend on your content.
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your help docs – no new training.
Resolve ‘Where’s my data?’ in chat with one click – no email loops.
Capture leads from customers asking about CRM moves.
Fix gaps in your migration with chat insights.
Under the hood
The features that power it.
Loved by support teams
See how Chatref turns questions into leads
Teams use their own content to capture and qualify leads automatically
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref captures every lead from our support chat – no more lost opportunities. It tags interested clients automatically.
Our team focuses on high-value tasks now that repetitive questions are handled by Chatref.
of import questions answered before they reach the team
Chatref gives us insights into common client questions, helping us improve our services.
Will Chatref integrate with our existing CRM?
Yes, it connects to most CRMs. Leads flow straight into your pipeline for follow-ups.
How does Chatref qualify leads?
It tags and captures details from chats. Prioritize follow-ups based on what they ask.
Can Chatref handle complex questions?
It answers common questions. Complex cases go to your team with full chat history.
Is Chatref secure for client data?
Yes. Lead details are handled with care and kept private.
Won’t outdated content cause bad answers?
You pick what to import. Start with your best guides, then update based on insights.
How fast is setup during migration?
Minutes. Upload content, add one snippet – your AI starts answering right away.
What if my content is in different formats?
It works with docs, guides, and files. Answers across languages from one set of content.
Can I keep my old content private?
Yes. Your content stays yours – it never searches the web or shares your data.
Turn conveyancing questions into leads – free start
Capture and tag interested clients automatically while your team focuses on closing deals.
Part of Chatref for Chatref for Conveyancers · Legal Services hub · pricing.