Instant patent search help – no more repeats
Chatref answers patent questions instantly from your own content. Deflect repeats, speed onboarding, and capture leads – no generic web searches.
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Why it matters
The problem this solves.
Repeat patent questions
Customers ask the same patent search questions over and over.
Outdated guides
Keeping patent search guides up-to-date is a constant struggle.
Manual lead capture
Managing leads from patent inquiries manually slows down sales.
Time wasted
Support teams waste time on basic queries that could be automated.
The Chatref solution
Patent search help that grows with you.
A customer asks about a patent search filter. AI pulls the exact steps from your guide. They find what they need – no queue, no wait, no repeating the same answer.
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your old help docs – no new training.
Resolve ‘Where’s my data?’ in chat with one click – no email loops.
Capture leads from customers asking about CRM moves automatically.
Turn chat insights into fixes for your migration gaps easily.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Intellectual Property hub.
Loved by support teams
Instant patent search help – no more repeats
How teams stop repeating the same answers over and over with their own content.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref cuts our repeat patent search questions in half – it answers from our own guides, not some generic web search. Our team handles only the tricky cases now.
Onboarding time dropped because Chatref pulls the exact steps from our patent search docs. No more dead-end article links.
of import questions answered before they reach the team
Leads pour in from Chatref’s patent search chat. We capture them automatically – no more forms to fill out.
Won’t automated responses confuse customers?
Chatref answers in your brand’s voice, grounded in your own content. It never makes things up – only resolves issues with accurate info.
How do I know it will understand patent search questions?
Chatref learns from your own patent search guides and docs. It resolves issues the way you’ve already documented.
What if the AI gets a question wrong?
Chatref hands off to humans seamlessly with full context. You’re always in control.
Is this just another chatbot that links to articles?
Chatref resolves issues in the chat – no dead-end article links. It captures leads and handles tasks too.
Won’t importing old content bring in outdated answers?
You choose what to import. Start with your best guides, then use insights to spot updates. Your AI only answers from what you give it.
How long does setup take during a migration?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering. No rewrites or coding.
What if my content is in different formats or languages?
Chatref works with help docs, guides, and files. It answers across languages from one set of imported content.
Can I keep my old content private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web or shares your data.
Start free – AI-powered patent search help
Paste your docs and let AI answer instantly in your brand’s voice.
Part of Chatref for Chatref for Intellectual Property · Legal Services hub · pricing.