AI support that speaks your brand
Turn your tax law content into an AI agent that answers instantly, 24/7 – freeing your team to focus on complex cases.
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Why it matters
The problem this solves.
Repeat questions
Support keeps answering the same basic questions over and over.
Slow onboarding
New users can’t find the exact next step in your help docs and give up.
Global support
Keeping answers consistent across regions is a constant struggle.
No visibility
Your team has no data on which steps confuse customers most.
The Chatref solution
Keep support alive during growth.
A customer hits a snag onboarding. They ask Chatref. AI pulls the exact next step from your docs. The issue resolves. They see value faster – no queue, no wait, no churn from friction.
Real questions
What Chatref answers here.
'How do I switch CRMs?' – AI answers from your docs instantly.
'Where’s my data?' – One click resolves it in the chat.
Leads asking about CRM moves get captured automatically.
Chat insights show where your migration guides need fixes.
Under the hood
The features that power it.
Loved by support teams
Teams cut repetitive questions by half
How to answer every common question instantly – in your brand’s voice
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Our tax guide used to get lost online. Now Chatref pulls the exact steps users need – no more 'how do I file' emails.
Chatref walks users through tax forms from our own guide. Most finish filing without us – trust in our product went up.
of import questions answered before they reach the team
One set of tax content now handles every region and time zone. Questions no longer pile up overnight.
Won’t outdated content confuse the AI?
You pick what to import. Start with your best guides, then use insights to update what’s outdated. The AI only answers from what you give it.
How fast is setup during migration?
Minutes. Upload content, add one widget snippet, and your AI starts answering. No coding or waiting.
Does it work with different content formats?
Yes – help docs, guides, site pages, and files. It answers across languages from one set of content.
Is my imported content private?
Yes. Your content stays yours. Chatref never searches the web or shares your data.
Will customers notice the change?
No. Your AI answers in your brand’s voice using your content – same help, just faster.
Can it answer questions about our import format?
Yes. It pulls answers straight from your import guides, so users see the exact steps you wrote.
What if an import fails?
It lists common reasons from your docs and hands off to your team with full context for anything unusual.
Does it help with field mapping?
Yes. It walks users through matching columns to fields using the rules in your documentation.
Turn your content into an AI support agent – free
Start for free and let AI handle routine queries instantly in your brand’s voice.
Part of Chatref for Tax Law Support Chatref · Legal Services hub · pricing.