Scale support as your real estate software grows
AI agents answer instantly from your own content – deflect repeat questions and capture leads without adding headcount.
Featured on
Why it matters
The problem this solves.
Repeat questions
Support keeps answering the same basic listing and deal questions over and over.
Global demand
Your team can’t handle 24/7 requests for instant help across regions.
Slow onboarding
Agents get stuck in setup, delaying their first deal.
Missed leads
Manual lead capture lets too many warm prospects slip through.
The Chatref solution
Keep answers alive during a switch.
A prospect hits a snag during CRM migration. Chatref pulls the exact next step from your old guides. The switch finishes. They upgrade – no queue, no wait, no trial lost to friction
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your old help docs – no new training needed.
Resolve ‘Where’s my data?’ in the chat with one click – no email loops.
Capture warm leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
Loved by support teams
Cut support tickets in half
See how teams deflect repeat questions about listings and deals – automatically.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref answers 90% of our listing questions from our own guides. No more 'how do I create a deal' emails.
Our AI agent resolves onboarding questions instantly, 24/7. New users get up and running faster than ever.
of import questions answered before they reach the team
Every lead from support chats is captured automatically. No more lost opportunities in long emails.
Won’t agents just get more complex questions?
Chatref resolves simple questions first – humans handle only the cases that need a person. Results depend on your content.
How do you handle real estate jargon?
Chatref learns from your own content – it speaks your brand's voice naturally.
What if the AI gives wrong answers?
Chatref only answers from your approved content. It won't make things up.
How do we integrate with our existing tools?
Chatref works alongside your CRM and support tools. No complex setup required.
Won’t importing old content bring in outdated answers?
You choose what to import. Start with your best guides, then use insights to spot updates needed.
How long does setup take?
Minutes. Upload content, drop in one widget snippet, and your AI starts answering.
Can it handle questions about our import format?
Yes – it pulls answers straight from your import guides.
Will it help with field mapping?
Yes. It walks users through matching columns to fields using your documentation.
Scale support with AI that speaks for you – free
Start now: paste your content and let Chatref handle repeat questions in your brand’s voice.
Part of Chatref for Real Estate Investment Support · Real Estate hub · pricing.