Instantly confirm bookings 24/7
Customers get instant answers about transfers. Your team focuses on scaling the business – no waiting, no extra headcount.
Featured on
Why it matters
The problem this solves.
Repeat questions
Support keeps answering the same booking questions over and over.
Slow confirmations
Customers wait too long for booking confirmations.
Missed opportunities
Unanswered inquiries outside business hours lead to lost sales.
Scaling support
Support team struggles as the business grows.
The Chatref solution
Keep bookings flowing 24/7.
A customer has a last-minute booking question at 2am. Chatref pulls the answer from your guides and confirms it instantly. They book – no queue, no delay, no lost revenue.
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your old help docs – no new training.
Resolve ‘Where’s my data?’ in the chat with one click – no email loops.
Capture warm leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
Loved by support teams
Teams that cut support questions in half
How Chatref keeps customers moving with instant, accurate answers
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Our booking confirmations now happen instantly – even at 3 AM. Chatref handles it all from our own guide, no human needed.
One set of content now supports every region and language. No more translating FAQs for new markets.
of import questions answered before they reach the team
Chatref pulls the exact steps from our docs – no more sending dead-end article links. Trust in our product went up.
Won’t outdated content mess up my AI’s answers?
You pick what to import. Start with your best guides, then use insights to update what’s outdated. Your AI only answers from what you give it.
How quick is setup during a migration?
Just minutes. Upload your content, add one widget snippet, and your AI starts answering. No coding or rewrites needed.
Does it work with content in different formats or languages?
Yes. Chatref handles help docs, guides, site pages, and files. It answers across languages from one set of imported content.
Can I keep my old content private?
Absolutely. Your content stays yours. Chatref only answers from what you import – never searches the web or shares your data.
Will customers notice any changes during migration?
No. Your AI answers in your brand’s voice using your imported content. Customers get the same help – just faster.
Can it handle questions about our import format?
Yes. It pulls answers straight from your import guides, so users see the exact steps you wrote.
What if imports fail?
It lists common reasons from your docs and hands off to your team with full context for anything unusual.
Will it help with field mapping?
Yes. It walks users through matching columns to fields using the rules in your documentation.
Handle bookings 24/7 – start for free
Instantly confirm transfers while your team scales the business.
Part of Chatref for Airport Transfers Support · Travel & Hospitality hub · pricing.