How is affiliate marketing support billed?

Chatref uses a prepaid coin wallet instead of a flat monthly fee. When a visitor asks your affiliate site something, the AI agent answers from your own content (refunds, product comparisons, payout schedules) and the response costs between 1 and 5 coins depending on complexity. Coins are pulled from your account balance only when a chat happens — if nobody asks, you pay nothing. This support pricing model suits affiliate marketing stores that see unpredictable question volumes across seasons or promotions.

Subscription‑based support tools often lock you into a fixed payment even when your ticket volume drops. Affiliate marketing stores with traffic peaks around holidays or launch days can end up overpaying in quiet months. Chatref’s affiliate marketing pay‑as‑you‑go approach flips that: you add credit once and let it run. No minimums, no expiry, and $50 free credit on sign‑up so you can build an agent, test it, and handle real customer conversations without spending a penny until you are ready to top up.

Pay‑per‑chat support becomes even more powerful when you combine two Chatref capabilities:

• ai‑agents resolve repeat questions automatically, in your brand voice, directly from your training data (FAQs, affiliate terms, shipping policies). Most chats never need a human.
• shared‑inbox lets a team member step into a live conversation with full context — only when a question genuinely needs human judgment (e.g., a complex commission query or a VIP partner request).

You are not paying for seats or per‑agent licenses; you pay only for the AI responses that deflect the bulk of inquiries and keep human handoffs rare.

Whether you get 10 chats a day or 1,000 during a flash sale, your affiliate marketing costs stay proportional. Add credit when you need it — $20, $50, $200, anything that fits your store’s rhythm. There is no “downgrade” penalty, no per‑bot upcharge, and none of the features (lead capture, custom branding, analytics) are paywalled. The entire Chatref platform works for every account from the first coin.

How to control affiliate marketing support costs?

Set a prepaid credit amount that matches your expected chat volume. Monitor usage in your dashboard, and top up only when your balance runs low. Since Chatref never charges idle fees, you are in full control — spend less during slow periods and more during peak seasons.

What’s included in the pay‑as‑you‑go plan?

Every Chatref account gets the complete feature set: unlimited AI agents, unlimited training documents, the embeddable widget, lead capture, visitor analytics, custom branding, and the shared inbox — all without extra line items. The pay‑as‑you‑go billing covers every capability; you simply pay for the chatbot responses you use at 1‑5 coins each.

Can I upgrade support features?

There is no need to upgrade — all features are already on every account. If you need more capacity, just add credit. If you want to bring in a teammate, simply invite them to your workspace; there are no per‑seat fees. The same transparent, pay‑per‑chat support model stays no matter how large your affiliate program grows.