Are your airport transfers suitable for children?

Our child policy covers every step of your journey. From the moment you book, you can add child seats, notify us of any special requirements, and rest assured your little ones will travel in a vehicle that meets all local safety standards. This kids policy applies to every family transfer, whether you are a solo parent with an infant or a large group with multiple children.

We regularly review and update our knowledge base to reflect the latest safety regulations and fleet capabilities. That means when you ask our support team about child seating or age limits, you get an answer grounded in our actual operational policy, not a guess.

Family transfers are equipped with extra space for pushchairs, car seats, and the inevitable extra bags that come with travelling with children. When you select a family transfer, you automatically unlock the option to request infant, toddler, or booster seats at no extra charge. Our booking system will guide you through the process, and you can always check our knowledge base for detailed child policy notes before you travel.

Every driver is vetted and trained in child passenger safety. Vehicles used for family transfers have child locks, appropriate seat belt configurations, and anchor points for our own fleet of EU-certified child seats. We inspect all safety equipment regularly and never compromise when it comes to child safety. If you have specific concerns, our AI agent can instantly pull the relevant child policy from our knowledge base, giving you complete peace of mind before you even pack.

When you ask a question like “are your airport transfers suitable for children?”, our AI agent uses a single, up-to-date knowledge base to answer. It does not search the internet or invent information. Instead, it retrieves the exact child policy section that applies to your booking, whether you need to know about car seat availability, age requirements, or how to change a family booking. This means every response is accurate, consistent, and matches what our team would tell you in person.

Plans change, especially with young children. You can modify any family transfer booking up to 24 hours before pickup. If you need to add a child seat, change the number of children, or adjust luggage allowance, just let us know. Our knowledge base walks you through the steps, and the AI agent can confirm the updated child policy for your new journey right away. For last-minute changes, our shared inbox ensures a human steps in with full context if needed.

• How do I book a transfer for my family?
  Choose a vehicle marked as a family transfer during booking. On the extras page, select the number of child seats you need. Our system will automatically apply the correct child policy and pricing.

• What safety measures are in place for children?
  All vehicles used for family transfers have child locks, three-point seat belts, and ISOFIX anchor points. Our drivers complete child safety training, and we supply approved child seats that meet ECE R44/04 or R129 standards.

• Are there child seats available?
  Yes. You can request infant carriers, toddler seats, or booster seats when you book. We carry a full inventory and can cover children aged 0-12. There is no charge for the seats themselves.

• How do I request a child seat for my transfer?
  Add the correct seat type in the extras section during booking. If you forget, contact our support team at least 48 hours before travel. Our AI agent can also guide you through the request using our child policy knowledge base.

• What if I need to change my booking for children?
  Log in to your account and modify the journey up to 24 hours ahead. You can add, remove, or update child seat requirements. For changes within 24 hours, contact us directly and we will do our best to accommodate your family.