How do powersports dealers set up Chatref?

Go to app.chatref.ai and sign up with your work email. Every new powersports dealer account starts with a $50 credit, no credit card required. The credit never expires, so you can test your dealership chatbot setup risk-free. Once signed in, you are taken straight to the agent builder where you can create your first AI agent and configure your powersports dealer Chatref configuration.

The knowledge base is the core of your motorcycle dealership support software installation. Upload your owner’s manuals, service procedures, pricing sheets, and unit spec PDFs. Chatref also ingests content from your website or any sitemap you provide. The agent answers every customer question from these documents alone – no guessing, no internet search. This grounded approach ensures customers get accurate info about inventory, financing, and service intervals every time.

Under the customization tab, set your widget’s primary color to match your dealership’s palette (handlebar orange, racing red, or whatever fits your showroom). Upload your logo and choose a friendly agent name. The widget then appears on your site looking like a natural part of your brand. This is a one-time configuration; every AI agent you build inherits the same on-brand styling, so your dealership chatbot setup always feels native to your lot.

Once your knowledge base is trained, toggle your agent live. It immediately starts answering common questions – like “What’s the top speed of the 2026 Cruiser?” or “Do you finance used ATVs?” – without waiting for a staff member. For more complex situations (trade-in appraisals, high-value financing), the shared inbox lets your sales or service team jump into the same conversation thread, with full context already visible. One click and a human takes over, keeping the experience seamless for the buyer.

What are the steps to set up Chatref for powersports dealers?

1. Create a free account at app.chatref.ai and collect your $50 credit.
2. Build your knowledge base by uploading inventory lists, manuals, financing guides, and other dealership documents.
3. Customize the widget with your brand colors and logo.
4. Activate your AI agent to answer questions automatically.
5. Connect the shared inbox so your team can step in for complex conversations.

How do dealers customize Chatref's knowledge base?

Upload PDFs, plain text, or point Chatref to your dealership’s website or sitemap. The system automatically extracts and structures the content, so your agent answers only from your own data. You can continually add new model brochures, service docs, or seasonal promotions – the knowledge base updates instantly without requiring any retraining or ongoing fees.

Can dealers brand the Chatref widget to match their dealership?

Yes. In the agent settings, set your primary color, upload your logo, and name the agent. The widget inherits this branding across your entire website, so it looks and feels like part of your dealership. This customization is included on every account with no add-on cost.

What support does Chatref offer during setup?

Every account includes full access to the live playground where you can test your agent’s responses before going live. Detailed guides are available at docs.chatref.ai, covering everything from knowledge base training to widget installation. And because you start with $50 free credit, you can experiment without any upfront expense. No sales calls or hidden setup fees apply.