How do I set up a corporate account for airport transfers?

Corporate travel means recurring bookings, strict billing preferences, and multiple travellers from the same organisation. A dedicated corporate account inside Chatref keeps these client relationships separate from one-off passenger inquiries, so your AI agent can give consistent, on-brand answers every time. It also lets you create a streamlined business account experience where company booking information is captured once and reused, reducing friction for every new ride.

Start by uploading your terms of service, corporate rate cards, vehicle options, and any special policies (e.g., VIP meet-and-greet, multi-stop allowances). Chatref’s AI agent learns exclusively from these documents—it never guesses or pulls from the open web. As a result, corporate travel coordinators get fast, reliable answers about account setup, booking windows, cancellation rules, and vehicle availability, all grounded in the exact information you’ve provided.

Use custom actions to turn company booking inquiries into structured requests without leaving the chat. Your AI agent can prompt for traveller names, pickup details, flight numbers, and internal cost codes, then hand that data to your dispatch or CRM system. This turns a loose conversation into an actionable enterprise setup task, so no detail gets lost and bookings move faster.

When a corporate request needs a human touch—like renegotiating a rate or handling a last-minute change—multiple team members can step in through the shared inbox. Everyone sees the full conversation history, so a colleague can pick up exactly where the AI agent left off. This way, you deliver white-glove service without duplicating effort, and your corporate account managers stay aligned on every thread.

Can I get invoices for corporate bookings?
Chatref does not generate invoices for the trips themselves, but your AI agent can collect all the line-item details (e.g., pickup, vehicle class, billing reference) via custom actions. You can automatically push that data into your own invoicing system or use it to manually create invoices—Chatref ensures nothing gets missed.

How do I add multiple users to my account?
You can invite team members directly to your workspace from the account settings. Once added, they gain access to the shared inbox and can help manage corporate inquiries collectively. All plans include unlimited collaboration seats, and you only pay for the chatbot usage, not per person.

What are the benefits of a corporate account?
A corporate account centralises all company bookings in one AI-powered workflow. You get automated, accurate answers to frequent questions, structured data collection for each booking, and a shared team space to handle exceptions. It cuts response time, reduces manual data entry, and makes your transfer service the easy choice for enterprise travel managers—all with usage-based pricing that scales with demand, not a fixed monthly fee.