How can I log in to my family law software account?

After your administrator sets you up, you’ll receive a welcome email with a link to the software login page. Use the temporary password provided and change it immediately. Bookmark the login URL for quick future access. The page is optimized for desktop and mobile browsers, so you can log in from any device without a separate app.

Most login issues come down to a forgotten password or a mistyped email. If you see an “invalid credentials” message, first check your typing – email and password fields are case-sensitive. For other account access errors like expired passwords or locked accounts, use the AI agent on the login screen – it’s trained on all our help docs and can walk you through self-service recovery in seconds. When you still can’t get in, leave a message through the same chat; our support team will pick up the thread from the shared inbox with your full conversation history, so you never repeat yourself. The widget adapts to your firm’s branding anyway – so it feels like a natural extension of your software.

What do I do if I forgot my password?

Click the “Forgot password?” link below the login form. Enter your account email, and we’ll send a reset link. Use it within one hour – if it expires, just request a new one. Still stuck? Start a chat on the login page and the AI agent will help you trigger a reset without leaving the page.

How can I reset my login credentials?

Your full login credentials (email and password) can be reset from the settings area once you’re logged in. If you can’t log in at all because you’ve lost both, contact support through the chat widget – we’ll verify your identity via the shared inbox and manually update your recovery email. For security, no one on our team can see your old password.

Is there a mobile app for family law software login?

Yes. Our family law software offers a secure mobile app for iOS and Android. Log in with the exact same credentials you use on the web – no additional activation needed. The app mirrors all web features, including case management, document uploading, and secure messaging, so you stay productive on the go.