Workflow
How do I navigate different fashion product categories?
Navigating our fashion categories is simple. Use the top menu to explore departments, enter a style or item name into the search bar, or ask our AI assistant. Built with Chatref’s knowledge base and AI agents, the assistant understands your questions and instantly guides you to the right category, whether you’re looking for “summer maxi dresses” or “men’s casual sneakers.”
Starting with the Main Category Menu
The main navigation bar at the top of every page groups our entire product range into clear departments. Hover over Women, Men, Kids, or Accessories to reveal subcategories like Dresses & Skirts, Tops & Shirts, or Shoes & Footwear. From there, click any link to navigate fashion categories directly and browse products in that section. This is often the fastest way to see everything we offer within a broad style group.
Using Search and Filter Options Together
Once you’re in a category or you have an idea of the item you want, use the search bar with specific keywords like “midi dress,” “puffer jacket,” or “leather sandals.” You can then refine results by applying category filters on the left sidebar. Filters include size, color, price range, brand, and material. Selecting one or more will narrow the list to only items that match your needs, making it easy to navigate fashion categories without scrolling through unrelated products.
Letting Our AI Guide You by Type or Style
If you’re browsing on the go or you’re not sure how to describe an item, open our chat widget and talk to the AI assistant. It’s powered by Chatref, which means it’s trained on our entire product catalog and knowledge base. Just type something like “show me cocktail dresses under $150” or “what are your best-selling men’s shirts?” The assistant will not only understand your request but also provide direct links to those items or the exact category page. There’s no need to know our menu structure—the AI agent resolves your query by matching your words to our inventory, so you navigate fashion categories conversationally.
FAQ
How do I find specific types of clothing?
Use the search bar with descriptive keywords—for example, “linen trousers” or “halter neck top.” You can also open the AI chat and ask in everyday language, like “I need a beach cover-up.” The assistant will suggest relevant subcategories and link you to matching products.
Can I filter products by category?
Yes. After selecting a main department or running a search, look for the category filters on the left side of the results page (on desktop) or tap the filter icon (on mobile). You can tick one or more categories—for instance, Sneakers under Shoes—to instantly see only items that fit that description.
What’s the easiest way to browse your fashion line?
For a visual overview, start by clicking through the main category menu and then use the Shop by Occasion or New Arrivals collections on the homepage. If you want a more guided experience, ask our AI assistant to “browse products for a wedding guest” or “show me the latest spring collection.” It combines our entire knowledge base with conversational understanding, so you get curated results without manually searching.
Put this into practice
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