How do I book an airport transfer online?

Visit our website and click the chat icon at the bottom right. The AI assistant greets you instantly and is ready to help you book an airport transfer. It works right in the chat window, with no separate account needed to get started.

The assistant walks you through a short form right inside the chat. You’ll be asked for your pickup address, flight number, arrival terminal, passenger count, and any special requests. This custom action pulls live availability from our transfer service and calculates your fare in seconds. You can answer in your own language – the assistant understands and replies in the same language automatically.

Review the suggested vehicle and price, then complete your online booking by entering your payment details securely in the chat. The AI agent confirms all the information and issues your booking instantly, so you don’t have to wait for an email. You’ll receive a summary in the chat and via SMS if you choose.

You can reopen the chat anytime to change your pickup, ask about your driver, or cancel. Real support agents see every active conversation and can step in from a shared inbox if anything needs a human touch – whether it’s a last-minute change or a question the assistant can’t handle. From the moment you land to your destination, you’re covered.

Can I book a transfer for someone else?

Yes. During the booking chat, just tell the assistant that the passenger is someone else, then provide their name, flight details, and contact number. The assistant will keep the booking in your name but send pickup instructions to the traveller directly.

What payment methods do you accept?

Our online booking accepts all major credit and debit cards (Visa, Mastercard, American Express), along with digital wallets like Apple Pay and Google Pay. The payment is processed securely inside the chat, and you’ll never be charged until you confirm.

How far in advance should I book?

We recommend booking your airport transfer at least 4 hours before your scheduled pickup for immediate confirmations. You can book weeks in advance for better vehicle choice – the AI assistant handles future bookings just as easily, and you can modify or cancel up to 1 hour before pickup without penalty.