Setup
What are the categories of fashion products?
Fashion products are most effectively organized into clothing categories—tops, bottoms, dresses, outerwear, and accessories—plus apparel groups split by gender, age, and occasion. Chatref’s knowledge‑base keeps your AI agent grounded in your exact inventory, while custom‑actions let it handle browsing and item lookups right inside the chat.
Core clothing categories
Every fashion catalog starts with these primary clothing categories. They form the backbone of how customers search and how you should structure your content in Chatref’s knowledge‑base.
- Tops – shirts, blouses, t‑shirts, tanks, sweaters, and knitwear.
- Bottoms – pants, jeans, shorts, skirts, leggings, and joggers.
- Dresses – mini, midi, maxi, party, casual, and formal dresses.
- Outerwear – jackets, coats, blazers, hoodies, and vests.
- Lingerie & sleepwear – bras, underwear, pajamas, and robes.
Upload product sheets, catalog pages, or size guides tagged with these categories, and Chatref will answer “Do you have linen trousers?” with grounded results instead of generic guesses.
Apparel groups by audience and use
Beyond basic clothing categories, fashion types are usually split into apparel groups that match how your customers shop:
- Women’s, men’s, kids’ & baby – gender‑ and age‑based groupings that cut across all core categories.
- Plus size, petite, tall & maternity – fit‑focused collections that deserve their own knowledge‑base entries.
- Occasion wear – workwear, activewear, loungewear, formal, and bridal. These cross‑cut product lines and help customers narrow choices fast.
Keep each apparel group distinct in your training documents. Chatref’s no‑code upload accepts PDFs, URLs, and plain text, so you can pull in lookbooks, collection pages, or internal category trees without rebuilding anything.
How Chatref’s knowledge‑base grounds your fashion categories
The knowledge-base feature reads only your uploaded content—no internet search, no making things up. Once you’ve organized your product data under the categories above, Chatref answers questions like “What lightweight jackets do you sell?” straight from your own catalog. No hallucinations, no outdated inventory.
- Upload a structured product list or a sitemap of your collection pages.
- Tag sections by clothing category so the agent retrieves the right range.
- Update files when seasons change—your agent reflects live‑ish data instantly.
Faster browsing with custom actions
custom-actions turn Chatref from a Q&A bot into a shopping assistant. You can build actions that pull product names, filter by category, or check stock—all inside the chat widget.
For example, a shopper types “Show me white sneakers.” A custom action can retrieve matching items from your inventory back‑end and display them right in the conversation. Combine this with the knowledge‑base, and your bot not only answers but actively helps customers browse fashion types and complete a purchase.
FAQ
How do I browse fashion products?
In a Chatref‑powered shop, just type what you’re looking for—like “cotton dresses” or “men’s running shorts.” The AI agent pulls results from the store’s knowledge‑base and can even run custom actions to filter by size, color, or price, all without leaving the chat.
What are the main clothing categories?
The main clothing categories are tops, bottoms, dresses, outerwear, and intimate apparel. These are typically broken down further by gender (women’s, men’s, kids’), occasion, and fit—forming the apparel groups that most ecommerce stores use to organize their catalogs.
Where can I find specific fashion items?
Once a store trains Chatref’s knowledge‑base with its product data, you can ask for specific items directly in the chat widget—“black midi dress,” “boys’ denim shorts,” etc. The agent uses your own content to find the exact match, and custom actions can even check real‑time availability.
Put this into practice
Chatref answers your customers from your own content, day and night. Add it to your site and go live in minutes – free to start.