How do I set up Chatref for my tire shop?

Chatref builds its AI agent from your own documents. Drag and drop everything a front-desk staff member would know into the dashboard:

• Tire inventory lists (sizes, brands, prices)
• Service offerings (mounting, balancing, rotations, alignments)
• Appointment and return policies
• Seasonal tire guides and safety tips

Acceptable formats include PDFs, website URLs, sitemaps, or plain text. The agent reads only what you upload, so it never guesses or makes up pricing. This gives you a customer support chatbot that feels like your most seasoned service advisor—without adding to your team’s workload.

Once your content is uploaded, grab the embed snippet from the Chatref dashboard. Paste it into the header of your tire shop website—no coding beyond a copy-and-paste. The widget appears as a chat bubble on every page, letting customers ask questions right where they are browsing.

• Works on any website platform, including tire shop software and WordPress sites.
• You can brand the widget with your shop’s colors and logo.
• Start answering chats immediately in the live playground to test the experience.

The agent comes alive with a few targeted tweaks. Use the Chatref dashboard to:

• Set a custom welcome message like “Ask us anything about tires, wheels, or scheduling.”
• Add manual responses for tricky tire-related terms (e.g., “P-metric sizing explained”) to complement the automated customer service.
• Preview answers in the playground to see exactly how the chatbot will handle “What’s the price for 225/65R17 all-seasons?” or “Do you have road force balancing?”

Because the AI stays grounded in your documents, it will politely decline to answer off-topic questions or direct the customer to call the shop for fits that require a tech’s eyes.

Chatref charges only for responses the agent actually sends. No monthly subscriptions, no per-seat fees, and no feature gates—every account includes unlimited bots and documents. You start with a $50 free credit that never expires, so you can test with real visitor chats at zero cost. Once you see the volume, top up your balance as needed. When the shop is slow, you pay nothing. This keeps your automated customer service costs aligned with real demand.

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What are the steps to integrate Chatref with my tire shop website?

1. Sign up at app.chatref.ai and claim your $50 free credit (no card required).
2. Upload your tire shop documents—inventory lists, service menus, FAQs.
3. Copy the widget snippet from the dashboard and paste it into your site’s HTML.
4. Customize the agent’s welcome message, primary color, and test common tire queries in the playground.
5. Publish the widget. Visitors can start chatting immediately, and you’ll only pay for agent responses (1–5 coins per reply, billed from your prepaid balance).

How do I configure Chatref for tire-related queries?

Upload the specific content that your customers ask about: tire sizing charts, available brands, seasonal packages, pricing tables, and service descriptions. The AI agent learns from that material automatically. You can then refine it by testing phrases like “Do you carry Michelin Defender LTX?” or “How much for a winter swap?” and verifying the replies. No manual rule building is needed—upload once, test, and go live.

Can Chatref handle multilingual support for my tire shop?

Yes. Chatref’s AI agents can serve customers in up to 11 languages from the same set of content. If your tire shop serves a multilingual community, you can configure the widget to interact in, for example, English and Spanish, and customers will receive grounded answers in whichever language they prefer. This works without duplicating your documents.