Find the perfect vehicle fast with AI-powered support
Cut through clutter – Chatref answers instantly from your inventory, helping customers find what they need, anytime.
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Why it matters
The problem this solves.
Repeat questions
Your team keeps answering the same basic support questions over and over.
Slow onboarding
New users can’t find the exact next step in your help docs and give up.
No visibility
Your team has no data on which steps confuse customers most.
The Chatref solution
Keep answers alive during CRM switch.
A prospect hits a snag during CRM migration and pauses their trial. They ask Chatref. AI pulls the exact next step from your old migration guide. The switch finishes. They upgrade – no queue, no wait, no trial lost to friction.
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your old help docs – no new training needed.
Resolve ‘Where’s my data?’ in the chat with one click – no email loops.
Capture warm leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
Loved by support teams
Teams cut support costs with their own content
How businesses scale self-serve help that actually works – no extra headcount needed.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Reduce time spent on inventory searches. Chatref pulls the exact steps from our guides – no more 'how do I start' emails.
Capture more leads from website visitors. Users get instant answers, and we collect their contact info for follow-ups.
of import questions answered before they reach the team
Turn customer questions into insights. We see what users struggle with and improve our guides to fix it.
Won’t outdated content cause bad answers?
You pick what to import. Start with your best guides, then use insights to update what’s outdated. Your AI only answers from what you give it.
How quick is setup?
Minutes. Upload your content, add one widget snippet, and your AI starts answering. No coding or waiting.
Does it work with different content formats?
Yes – docs, guides, site pages, and files. It answers across languages from one set of content.
Can I keep my content private?
Yes. Your content stays yours. Chatref only answers from what you import – never searches the web or shares data.
Will customers notice changes?
No. Your AI answers in your brand’s voice using your content. Customers get the same help – just faster.
Can it handle import format questions?
Yes. It pulls answers straight from your import guides, showing the exact steps you wrote.
What if imports fail?
It lists common reasons from your docs and hands off to your team for anything unusual.
Will it help with field mapping?
Yes. It walks users through matching columns to fields using your documentation rules.
Find answers fast, free
Start with your own content – no setup, just instant AI support.
Part of Chatref for Chatref for Car Dealerships · Automotive hub · pricing.