Share sustainability certifications instantly
Answer certification questions in real-time. Chatref uses your own content to provide instant, accurate responses about your green credentials.
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Why it matters
The problem this solves.
Repeat questions
Your team answers the same basic support questions over and over.
Slow onboarding
New users can’t find the exact next step in your help docs and give up.
No visibility
Your team has no data on which questions confuse customers most.
The Chatref solution
Sustainability certification support that scales.
A prospect asks about your sustainability certifications. AI answers instantly – from your own verified content. No dead ends, no guesswork. Human agents step in only for complex cases – with full context. Results depend on your content quality.
Real questions
What Chatref answers here.
'How do I switch CRMs?' – AI answers from your docs instantly.
'Where’s my data?' – Chatref shows it in the chat with one click.
Capture leads asking about CRM moves – no forms needed.
Fix migration gaps based on what customers ask most.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Green Product Stores hub.
Loved by support teams
Real teams share certifications faster
How brands cut support tickets and build trust with verified content
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Customers get instant, accurate certification details from our own docs – no more waiting for our team. Trust in our brand went up.
One set of certification content now handles every region. No more late-night tickets about local standards.
of import questions answered before they reach the team
Chatref captures warm leads from certification questions automatically. Our sales team loves it.
Won't customers distrust AI answers about certifications?
Chatref only answers from your verified content – never makes things up. Build trust by sharing exactly what you've published.
How do we handle certification updates across regions?
Update your content once – Chatref handles the rest, answering in every region.
Can it really reduce certification-related support tickets?
Results depend on your content, but most teams see fewer repeat questions.
What if a customer asks about a certification we don't have?
Chatref will guide them to the closest alternative or hand off to a human agent.
Won’t importing old content just bring in outdated answers?
You choose what to import. Start with your best guides, then use built-in insights to spot what needs updating.
How long does setup take during a migration?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering.
What if my old content is in different formats or languages?
Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of imported content.
Will customers notice the migration?
No. Your AI agent answers in your brand’s voice using your imported content.
Share your green credentials instantly – free
Paste your B Corp docs and let AI answer sustainability questions in real-time.
Part of Chatref for Chatref for Green Product Stores · E-commerce hub · pricing.