Scale support without adding agents
Chatref answers registration questions instantly from your docs – no waiting for agents. Keep up as your BNPL company grows.
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Why it matters
The problem this solves.
Repeat registration questions
Support keeps answering the same eligibility and setup questions over and over.
Outdated support materials
Registration steps change often, but your docs don't keep up.
Pre-registration confusion
Customers struggle with eligibility before they even start registering.
The Chatref solution
Keep BNPL registration moving.
A prospect hesitates on loan terms. They ask Chatref. AI pulls the exact answer from your registration guide. The prospect qualifies and applies – no queue, no wait, no trial lost to friction
Real questions
What Chatref answers here.
'How do I switch CRMs?' – answered from your old help docs instantly.
'Where’s my data?' – resolved in chat with one click, no email loops.
Capture leads from customers asking about CRM moves – warm and ready.
Chat insights reveal gaps in your migration guides to fix next.
Under the hood
The features that power it.
Loved by support teams
Real teams cut registration questions in half
How Chatref keeps users moving through signups with instant, accurate answers
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Registration questions used to clog our queue. Now Chatref answers from our own docs – no more made-up responses. Our team handles only the real issues.
Chatref qualifies leads upfront by handling eligibility questions before registration. We follow up faster with warm prospects.
of import questions answered before they reach the team
One set of docs now handles every region and language. Registration support doesn’t pile up overnight anymore.
Won’t outdated content cause bad answers?
You control what’s imported. Start with your best guides, then use insights to update what needs fixing. Your AI only answers from your content.
How fast is setup during a migration?
Minutes. Upload your content, add one widget snippet, and your AI starts answering instantly.
Does it work with different content formats?
Yes. Chatref handles help docs, guides, site pages, and files – all in one place.
Is my content kept private?
Absolutely. Your content stays yours – Chatref never searches the web or shares your data.
Will customers notice a change?
No. Your AI answers in your brand’s voice using your content – just faster.
Can it answer import format questions?
Yes. It pulls answers straight from your import guides, showing the exact steps you wrote.
What if imports fail?
It lists common issues from your docs and hands off unusual cases to your team with full context.
Does it help with field mapping?
Yes. It guides users through matching columns to fields using your documentation rules.
Scale support without adding agents – free start
Paste your docs and let AI handle registration questions instantly in your brand’s voice.
Part of Chatref for BNPL Customer Service · Financial Services hub · pricing.