Turn cost questions into booked appointments.
Uninsured and high-deductible patients search 'MRI cost without insurance' and land on your site. If they can't find a price in 30 seconds, they search the next result. Chatref answers self-pay questions instantly and captures the booking request.
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Why it matters
The problem this solves.
The challenge
Self-pay patients research imaging costs online before calling — most leave if they can't find a price in 30 seconds.
What it costs
A patient who can't find pricing calls three competitors and books the first who answers. That is a lost slot, not a lost inquiry.
The Chatref way
Chatref shares your self-pay ranges from your rate sheet and captures patient details so your scheduler can confirm and book.
The Chatref solution
How Chatref converts cost questions to bookings.
A self-pay patient finds your site searching for MRI pricing. Chatref shares your self-pay range for the scan type, answers HSA and payment plan questions, and collects the patient's contact details. Your scheduler receives a warm lead — scan type already confirmed.
Real questions
What Chatref answers here.
How much does a brain MRI cost without insurance?
Does your imaging center offer self-pay discounts?
What is the self-pay price for a CT scan of the chest?
Can I use my HSA card to pay for an MRI?
Do you offer payment plans for self-pay imaging?
How much does an abdominal ultrasound cost out of pocket?
Loved by support teams
Imaging centers, turning cost questions into booked appointments.
How outpatient imaging teams use Chatref to convert self-pay site visitors into scheduled patients.
Self-pay patients were leaving our site because they couldn't find pricing. Chatref answers cost questions instantly from our rate sheet and captures the lead. We book more self-pay slots without adding a single call to the queue.
High-deductible patients who would have called three competitors now get our pricing in 30 seconds and book through the chat.
It answers HSA and payment plan questions from our own policies. Patients feel confident about cost before they book — and they show up.
more self-pay booking requests captured vs. a pricing page alone
One widget handles Spanish and English cost questions and captures the lead either way. Our schedulers receive warm contacts, not cold inquiries.
Can the widget share specific self-pay prices for each scan type?
Yes. Upload your rate sheet and the widget matches the pricing to the scan type the patient describes.
What if pricing varies by body part or contrast?
Load separate price ranges for each variation and the widget serves the right range based on what the patient tells it.
Does it answer HSA and FSA questions?
Yes, if your policies cover those. It explains what you accept and directs patients to the payment process.
Can it capture the patient's details so a scheduler can follow up?
Yes. After answering the cost question, the widget collects name, modality, and contact information and routes it to your shared inbox.
What about compliance around sharing pricing information?
The widget shares ranges you provide from your own rate sheet. It does not make billing guarantees. Review your shared content for accuracy before going live.
Turn every self-pay pricing question into a booked appointment.
Upload your rate sheet, configure lead capture, drop in one snippet — free to start.
Part of Chatref for Radiology & Imaging Centers · Healthcare hub · pricing.