Answer expungement questions instantly
Your AI agent shares accurate, up-to-date info from your own guides – no repeating the same advice.
Featured on
Why it matters
The problem this solves.
Repeat expungement questions
Your team keeps answering the same basic expungement questions over and over.
Inconsistent guidance
Clients get confused by outdated or conflicting expungement info across channels.
Time-consuming explanations
Explaining complex expungement processes takes too much of your team’s time.
Jurisdiction tracking
Keeping expungement laws up-to-date across regions is a constant challenge.
The Chatref solution
Answer expungement questions instantly.
A client asks about expungement steps. AI answers from your guides, not the web. It resolves their question – or hands off to a human with full context. No repeat questions, no lost time.
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your old help docs – no new training.
Resolve ‘Where’s my data?’ in the chat with one click – no email loops.
Capture warm leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
Loved by support teams
Real teams cut expungement questions in half
How Chatref keeps users moving with accurate, self-serve expungement guides
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Expungement questions used to stall users mid-process. Now Chatref walks them through our own guide, and most finish without us.
Our expungement steps used to get lost in search. Now Chatref pulls the exact info users need – no more 'how do I start' emails.
of import questions answered before they reach the team
Users see the exact expungement steps from our docs – not generic advice. Trust in our process went up.
Won’t outdated content cause bad answers?
You pick what to import. Start with your best guides – Chatref only answers from what you give it.
How fast is setup?
Minutes. Upload content, add one widget snippet – your AI starts answering right away.
Does it work with different content formats?
Yes. Help docs, guides, site pages – even files. All from one set of content.
Is my content kept private?
Absolutely. Chatref never searches the web or shares your data – it only uses what you import.
Will customers notice changes?
No. Your AI answers in your brand’s voice using your content – same help, just faster.
Can it handle import format questions?
Yes. It pulls answers straight from your import guides.
What if imports fail?
It lists common reasons from your docs – hands off unusual cases to your team with full context.
Does it help with field mapping?
Yes. It guides users through matching columns to fields using your documentation.
Answer expungement questions instantly – free start
Paste your docs and let AI resolve chats in your brand’s voice.
Part of Chatref for Chatref for Criminal Defense · Legal Services hub · pricing.