$50 free credit for new accounts - ends in

Claim $50

Answer franchise questions instantly – no back-and-forth

Chatref powers your content to resolve fee, contract, and policy questions fast. Human handoff only when needed.

Get startedTalk to an expert

Featured on

Chatref featured on PeerPushChatref featured on Findly ToolsChatref featured on Tool FameChatref featured on There's An AI For ThatChatref featured on SaaS FameChatref featured on Twelve ToolsChatref featured on Dofollow ToolsChatref featured on Wired BusinessChatref featured on Submit AI ToolsChatref featured on Turbo0Chatref featured on Startup FameChatref featured on Super Launch
Take a tour of the product

Why it matters

The problem this solves.

Repeat franchise questions

Support keeps answering the same basic contract and fee questions over and over.

Regional confusion

Franchisees get lost in different fee structures and policies across regions.

Trackless clarifications

No way to see where franchisees need the most help in contracts.

Basic policy delays

Time spent clarifying simple policies adds up fast.

Instant franchise answersFocus support on complex casesSpot contract confusion pointsCut policy clarification time

The Chatref solution

Keep franchise answers alive.

Fig. 1 · Keep franchise answers alive – AI answers fee questions from your own docs – no guesswork or dead ends

A franchisee has a question about fees. They ask Chatref. AI pulls the exact answer from your own franchise docs. The question resolves instantly – no queue, no wait, no friction.

Real questions

What Chatref answers here.

AI answers 'How do I switch CRMs?' from your docs – instantly.

Resolve 'Where’s my data?' in chat with one click – no emails.

Capture leads from customers asking about CRM moves.

Fix gaps in your migration docs with chat insights.

Under the hood

The features that power it.

AI Agents

Your own AI assistant, trained on your business.

Insights & Analytics

See what people ask and how your agent is doing.

Lead Capture

Turn chats into contacts, captured for you.

Shared Inbox

Watch chats live and step in when a human is needed.

Conversation Tags

Auto-label chats by topic so you can filter and report.

Pay as you go

Pay only for what you use, with simple prepaid credits.

More CRM solutions

Solve the next job too.

See all of them on the Chatref for Real Estate Franchises hub.

Franchise Onboarding Support

Lead Capture for Franchises

Multi-Location Support

View all Chatref for Real Estate Franchises solutions

Loved by support teams

Instant answers from your own franchise docs

See how teams cut repeat questions about fees and policies – in their own voice

Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.

Northwind Analytics

Franchisees get clear fee explanations instantly from our contract docs. No more back-and-forth on basic policies.

Pinehook

Support only sees complex cases now. Chatref handles the routine fee questions across all regions.

Cardinal CRM
68%

of import questions answered before they reach the team

We spot where franchisees get stuck in contracts. Now we fix the confusion – not just answer questions.

Modio

FAQ

Questions, answered.

Still not sure? Talk to our team.

Why not use our existing CRM for this?

CRMs aren't built to resolve questions instantly. Chatref handles them automatically from your content, with human backup when needed.

Can't we just add more support staff?

Scaling headcount gets expensive. Chatref handles the repeat questions so your team focuses on complex cases.

What if the AI gives wrong information?

Chatref only answers from your exact documents – no made-up responses. Humans step in for edge cases.

How is this better than Zendesk?

Zendesk manages tickets – Chatref resolves questions instantly in chat using your content as the single source of truth.

Won’t importing old content bring in outdated answers?

You choose what to import. Start with your best guides, then use insights to spot what needs updating.

How long does setup take during a migration?

Minutes. Upload your content, drop in one widget snippet, and your AI starts answering.

What if my content is in different formats or languages?

Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of content.

Can I keep my old content private?

Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web.

Keep franchise answers flowing – free start

Paste your docs and let AI resolve questions instantly in your brand’s voice.

Start for freeTalk to an expert

Part of Chatref for Chatref for Real Estate Franchises · Real Estate hub · pricing.