Turn support chats into sales leads
Chatref captures every inquiry, tags it, and hands it off to your team with full context. Warm leads for sales – no extra work.
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Why it matters
The problem this solves.
Missed leads from support chats
Potential buyers ask questions outside business hours and disappear.
Overwhelmed support agents
Your team keeps answering the same repeat questions about listings or policies.
Lost lead tracking
No easy way to see who asked what and when in support chats.
Buried inquiries
Questions get lost in emails or tickets – you miss out on leads.
The Chatref solution
Keep support scaled as your product grows.
A user asks about a feature. AI pulls the exact steps from your help docs. They solve it themselves. Your team handles only the cases that need a person. Support scales without adding headcount.
Real questions
What Chatref answers here.
Answer ‘How do I switch CRMs?’ from your help docs – no new training.
Resolve ‘Where’s my data?’ in chat with one click – no email loops.
Capture leads from customers asking about CRM moves.
Turn chat insights into fixes for your migration gaps.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Real Estate Franchises hub.
Loved by support teams
Teams cut support volume with their own content
Here’s how businesses deflect repeat questions and scale without adding headcount.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref answers from our own guides – no more generic chatbot nonsense. Users get the exact steps they need, and our team handles only the tricky cases.
One set of docs now supports every region. Chatref resolves questions in the user’s language, and our team sleeps better at night.
of import questions answered before they reach the team
We capture every lead from support chats. The context Chatref provides lets our team close deals faster than ever.
Won’t importing old content bring in outdated answers?
You choose what to import. Start with your best guides, then use insights to spot updates. Your AI agent only answers from what you give it.
How long does setup take during migration?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering.
What if my content is in different formats or languages?
Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of content.
Can I keep my old content private?
Yes. Your content stays yours – Chatref never searches the web or shares your data.
Will customers notice the migration?
No. Your AI agent answers in your brand’s voice using your imported content.
Can it handle questions about our import format?
Yes – it pulls answers straight from your import guides.
What about failed imports?
It lists common reasons from your docs and hands off to your team with full context.
Will it help with field mapping?
Yes. It walks users through matching columns to fields using your documentation.
Turn chats into sales leads – free start
Capture every inquiry and hand it off with full context. Get started today.
Part of Chatref for Chatref for Real Estate Franchises · Real Estate hub · pricing.