Teach agents faster with instant answers
Chatref answers questions instantly from your own content – no demos, no guides. Scale support without adding headcount.
Featured on
Why it matters
The problem this solves.
Overwhelmed support team
Your team spends too much time answering the same questions over and over.
24/7 support demand
Customers expect help anytime, but your team can’t be available all hours.
Scaling support costs
Adding more agents to handle growth is expensive and unsustainable.
Demo request overload
Your team can’t keep up with all the demo requests coming in.
The Chatref solution
Scale support without adding headcount.
Agents ask Chatref about property listings or contract details. AI pulls answers from your guides. Complex cases route to humans with full context. Support scales without hiring more people.
Real questions
What Chatref answers here.
Answer CRM questions in chat – no new training needed.
Resolve ‘Where’s my data?’ with one click – no email loops.
Capture leads from customers asking about CRM moves.
Fix migration gaps with chat insights – no guesswork.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Real Estate Franchises hub.
Loved by support teams
Teams cut support volume with self-serve answers
How Chatref deflects repeat questions before they reach your team
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref answers 70% of our repeat questions instantly – no more waiting for the team. Our docs are finally working for us.
Users get the exact steps from our guides, not generic advice. Trust in our product went up overnight.
of import questions answered before they reach the team
One set of content now handles every region and time zone. Support requests dropped by half.
Won’t outdated content confuse users?
You pick what to import. Start with your best guides, then use insights to update what’s outdated. Your AI only answers from your content.
How fast is setup?
Minutes. Upload content, add one widget snippet – your AI starts answering instantly. No coding or rewrites needed.
Does it work with different content formats?
Yes. It handles help docs, guides, site pages, and files in any language – all from one set of imported content.
Is my content kept private?
Absolutely. Your content stays yours. Chatref never searches the web or shares your data.
Will customers notice a change?
No. Your AI answers in your brand’s voice using your content – just faster and more consistent.
Can it explain our import format?
Yes. It pulls answers straight from your import guides, showing users the exact steps you wrote.
What if something goes wrong?
It lists common issues from your docs and hands off to your team with full context for anything unusual.
Does it help with field mapping?
Yes. It guides users through matching columns to fields using your documentation rules.
Teach your tools fast – free start
Paste your guides and let AI answer franchisee questions instantly in your brand’s voice.
Part of Chatref for Chatref for Real Estate Franchises · Real Estate hub · pricing.