Turn visitors into leads – inside your chat widget
Capture every inquiry about your cloud LMS and turn it into a qualified lead, ready for follow-up. Reduce support load as your user base grows.
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Why it matters
The problem this solves.
Repeat questions
Customers keep asking the same things about your product – draining your team’s time.
Slow onboarding
New users get stuck in your docs and can’t find the next step.
Scattered leads
Potential customers reach out in different places – hard to track.
Scaling support
Demand grows faster than your team can hire.
The Chatref solution
Keep answers alive during product growth.
A customer hits a snag with your new feature and pauses onboarding. They ask Chatref. AI pulls the exact next step from your guides. The issue resolves. They keep going – no queue, no wait, no trial lost to friction.
Real questions
What Chatref answers here.
'What’s your pricing?' – AI answers from your docs, no wait.
'How do I migrate data?' – lead captured + ticket created.
'Why choose you over CompetitorX?' – AI hands off to sales.
Under the hood
The features that power it.
More CRM solutions
Solve the next job too.
See all of them on the Chatref for Learning Management Software hub.
Loved by support teams
Real teams cut support volume in half
How SaaS companies deflect repetitive questions with their own content
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Chatref pulls the exact steps from our guides – no more 'how do I start' emails clogging our inbox.
Users get answers grounded in our LMS content – not generic advice. Trust in our product went up.
of import questions answered before they reach the team
One set of guides now handles every region and time zone. Questions no longer pile up overnight.
Won’t importing old content just bring in outdated answers?
You pick what to import. Start with your best guides, then use insights to spot updates. Your AI agent only answers from what you give it – so you control what’s current.
How long does setup take during a migration?
Minutes. Upload your content, drop in one widget snippet, and your AI starts answering. No rewrites or coding needed.
What if my content is in different formats or languages?
Chatref works with help docs, guides, site pages, and files. It answers across languages from one set of imported content – covering your whole team.
Can I keep my old content private?
Yes. Your content stays yours. Chatref only answers from what you import – it never searches the web or shares your data.
Will customers notice the migration?
No. Your AI agent answers in your brand’s voice using your imported content. Customers get the same consistent help – just faster.
Can it handle questions about our import format?
Yes – it pulls answers straight from your import guides, so users see the exact steps your team wrote.
What about failed imports?
It lists common reasons from your docs and hands off to your team with full context for anything unusual.
Will it help with field mapping?
Yes. It walks users through matching columns to fields using the rules in your documentation.
Turn chat visitors into warm leads – free start
Capture every inquiry about your cloud LMS and turn it into a qualified lead, ready for follow-up.
Part of Chatref for Chatref for Learning Management Software · SaaS hub · pricing.