Solve time tracking questions instantly
Chatref answers migration questions from your docs – so users onboard fast. Reduce repeat work and scale support without adding staff.
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Why it matters
The problem this solves.
Repeat migration questions
Your team answers the same data import questions over and over.
Slow onboarding
New users get stuck on migration steps without clear next steps.
Global time zones
Customers in different regions wait too long for support.
The Chatref solution
Scale migration support instantly.
Your team gets the same migration questions daily. AI answers instantly from your own guides – no dead ends or guesswork. Customers get help fast, and your team focuses on what matters.
Real questions
What Chatref answers here.
‘How do I import contacts?’ – AI answers with steps.
‘What’s your pricing?’ – captures warm leads instantly.
Tag chats by feature to spot trends in support.
Handoff complex cases with full chat history.
Under the hood
The features that power it.
Loved by support teams
SaaS teams resolve support questions instantly – with their own content
See how businesses cut onboarding time and scale support without adding headcount.
Imports used to stall halfway and land in our queue. Now Chatref walks users through field mapping from our own guide, and most finish without us. Our admins handle the real migrations again.
Our migration guides now resolve field mapping questions in chat – no more stalled imports or tickets. Admins focus on real migrations again.
Donors get instant answers about giving – even after hours. Our team handles major gifts instead of repeat questions.
of import questions answered before they reach the team
One set of content handles every language and time zone. Donor questions don’t pile up overnight.
Will Chatref work with our existing time tracking docs?
Yes – Chatref answers only from your own content. Just add your guides, and it resolves questions grounded in them.
What if the AI gets time tracking steps wrong?
It won’t. Chatref only answers from your verified docs – no made-up steps or hallucinations.
Do we need to train agents on time tracking questions?
No training needed. The widget handles questions automatically – humans only step in for edge cases.
How do we measure if Chatref works?
Chatref emails insights – so you see what time tracking questions still trip users up.
Is this just another chatbot that sends article links?
Chatref resolves the whole question – no dead-end links. If needed, it hands off to a human with full context.
How will Chatref handle questions in different languages?
One AI agent covers every language – grounded in your English-first content.
What if a customer needs human help?
Seamless handoff to your team with full chat history and context.
How long does setup take?
Minutes. Upload content, drop in one widget snippet, and your AI starts answering.
Solve time tracking questions instantly – free
Start for free. AI answers customer questions in your brand’s voice.
Part of Chatref for Time Tracking Software · SaaS hub · pricing.